Real Estate Administrator

Job Summary

1. Office Administration & Operations

• Manage day-to-day office operations, ensuring efficiency and professionalism at all times
• Maintain office supplies, equipment, and vendor relationships
• Organize and maintain filing systems (physical and digital), including real estate documents, contracts, and compliance records
• Ensure adherence to company policies, legal regulations, and real estate compliance requirements
• Oversee office budgets, expense tracking, and invoice processing
• Coordinate office maintenance, IT support, and facilities management

2. Real Estate Transaction Support

• Assist agents and brokers with listing documentation, contracts, and transaction coordination
• Ensure timely submission of paperwork in compliance with regulatory requirements
• Coordinate property listings, marketing materials, and CRM updates
• Liaise with clients, attorneys, mortgage brokers, and other stakeholders during transactions
• Maintain property databases and update listing platforms

3. Client Service & Front Office Management

• Act as the first point of contact for clients, visitors, and inquiries
• Provide excellent customer service, handling calls, emails, and walk-ins professionally
• Schedule appointments, meetings, property viewings, and agent calendars
• Resolve client queries and escalate issues when needed

4. People Management & Team Coordination

• Supervise and support administrative staff (receptionists, coordinators, assistants)
• Allocate workloads, set priorities, and monitor performance
• Train new employees on office systems, procedures, and real estate processes
• Foster a positive and collaborative work environment
• Conduct performance reviews and provide ongoing coaching and feedback

5. Agent Support & Productivity Management

• Support real estate agents with administrative tasks to maximize productivity
• Coordinate onboarding of new agents, including documentation and system setup
• Assist in organizing training sessions, meetings, and company events
• Track agent performance metrics and reporting

6. Financial & Reporting Responsibilities

• Prepare and manage office budgets and expense reports
• Track commission payments, invoices, and receivables
• Generate performance and operational reports for management
• Monitor key performance indicators (KPIs) for office efficiency

7. Marketing & Business Support

• Assist in coordinating marketing campaigns, open houses, and promotional events
• Manage social media updates and listing advertisements (if required)
• Support branding and marketing initiatives within the office

Qualifications & RequirementsEducation & Experience

• Bachelor’s degree in Business Administration, Real Estate, or related field preferred
• 2–5+ years of administrative or office management experience, preferably in real estate
• Experience in supervising staff or team leadership is essential

Skills & Competencies

• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Leadership and people management skills
• Proficiency in MS Office, CRM systems, and real estate software
• Knowledge of real estate processes, documentation, and compliance
• High attention to detail and problem-solving capability
• Ability to work under pressure and meet deadlines

Key Attributes

• Professional and customer-focused attitude
• Strong decision-making and accountability
• Ability to maintain confidentiality
• Flexible and adaptable in a fast-paced environment

Reporting Structure

• Reports to: Office Manager / Managing Director / Broker-in-Charge
• Supervises: Administrative staff and office support team

Work Environment

• Office-based role within a fast-paced real estate setting
• May require occasional extended hours or weekend support during peak periods

Success Metrics (KPIs)

• Efficiency of office operations
• Accuracy and timeliness of transaction processing
• Employee productivity and satisfaction
• Client satisfaction and service standards
• Compliance and documentation accuracy
• Pay: Up to AED4,000.00 per month

Application Question(s)

• Do you have at least 2 years Real Estate Administration work experience?