RCM Specialist

Role Purpose

Responsibilities

• Prepare and issue customer invoices after confirming billing inputs and required supporting documents.
• Monitor invoice processing timelines and follow up internally to keep billing cycles on schedule.
• Coordinate credit-note requests when corrections, adjustments, or client-approved changes are needed.
• Extract, organize, and validate revenue data to support revenue reports and management dashboards.
• Manage RCM portal activities, including creation, tracking, and follow-up of RFAs and RFQs.
• Oversee billing submissions to clients and ensure invoices are accurate, complete, and sent on time.
• Maintain clear documentation for invoices, credit notes, RCM requests, client communications, and monthly billing evidence.
• Export and prepare daily supporting documents required for the monthly billing cycle.
• Update trackers for invoice status, pending approvals, missing documents, credit notes, and RCM requests.
• Coordinate with Revenue Manager, Finance, Sales, Customer Success, and clients to close gaps and resolve billing issues.
• Support general commercial administration, including file organization, data entry, and report preparation.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Fresh graduate or up to 2 years of relevant work experience.
• Strong command of English, both written and verbal, with excellent communication skills.
• Proficient in Microsoft Office 365 applications, including Excel, Outlook, PowerPoint, Word, OneDrive, and SharePoint.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.
• Professional attitude with a willingness to learn and grow.
• Available to join immediately.