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Rate Payment Management

Ryan
London, GBR
Full-time
Mid
Onsite
Discovered 1 weeks ago
excel

Full Job Posting

Duties and responsibilities:

  • Manage and process Business Rates payments on behalf of a diverse client portfolio.
  • Review rates bills, notices, and assessments to ensure accuracy and compliance.
  • Identify billing errors, overcharges, exemptions, reliefs, and savings opportunities.
  • Proactively reduce client liabilities through detailed analysis and investigation.
  • Schedule and process payments in line with client requirements and statutory deadlines.
  • Reconcile payment accounts and maintain accurate, audit-ready records.
  • Liaise with local authorities, clients, and internal stakeholders to resolve payment queries and discrepancies.
  • Support the preparation of client reports and payment summaries.
  • Maintain documentation in accordance with GDPR and company policies.
  • Collaborate with surveyors and analysts to support appeals, relief applications, and mitigation strategies.
  • Take ownership of your workload and contribute to revenue generation through the identification and delivery of client savings.
  • Support continuous improvement initiatives across payment processes, systems, and controls.

Education and Experience:

  • Experience in Business Rates, Property Tax, Revenues, Payments, Finance Administration, or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and accuracy.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Strong communication and stakeholder management skills.
  • Proficiency in Microsoft Excel and other financial systems.
  • A proactive approach with accountability for outcomes and client service delivery.
  • Preferred but not essential experience:
  • Experience within a Local Authority Revenues Team.
  • Knowledge of UK Business Rates (NNDR) legislation and billing processes.
  • Experience working within a Property Tax consultancy, surveying practice, or corporate rates environment.
  • Understanding of rating assessments, reliefs, exemptions, and local authority billing processes.
  • Experience managing large property portfolios or payment programmes.
  • #LI-AI1

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