Raleigh Respite Peer Support Specialist - 2nd Shift

Description

General Responsibilities

• · Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• · Assist in connection with mental health services, community resources, and other services as needed.
• · Knowledge of trauma-informed care, theories, principles, and practices
• · Provide telephone support to peers in the community through the 24-hour peer warm line.
• · Help maintain a clean, safe, and secure environment. Cleaning duties as assigned.
• · Manage downtime with guests focusing on wellness and recovery activities.
• · Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
• · Offer peer-to-peer support to guests during all phases of their stay (pre-arrival, arrival, a time during guests' stay, departure/discharge plan, after-care planning)
• · Work as a part of a team to create a bed-and-breakfast-like and healing physical environment.
• · Belief in the recovery potential of all people with MH/SA challenges and committed to the philosophy of peer support.
• · Ability to recognize the difference between and mental health crisis, in which unconditional support is effective, and a mental health emergency, requiring 911, mobile crisis, and/or other supports.
• · Ability to self-reflect, receive feedback, guidance, training, and mentoring to grow in your skills and knowledge.
• · Documentation, tracking, and reporting as required.
• · All other duties as assigned by CEO, Executive team, Leadership team.

Qualifications and Experience

• · Current North Carolina Certified Peer Support Specialist.
• · Lived experience with substance use disorder and/or mental health challenges, meeting eligibility requirements for NC PSS certification.
• · Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• · Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• · Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• · Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• · Demonstrates honesty, integrity, is ethical and approachable.
• · Ability to interact effectively with the public, providers, and other stakeholders.
• · Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
• · Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• · Commitment to the mission and values of the organization.
• · Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others' experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• · Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
• · Must have a valid NC Driver’s license.