successfactors
Radiology Clinical Applications Manager - REMOTE
NTT DATA Services
Frisco, USA
Manager · 8+ years experience
Onsite
Discovered 2 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Basic Qualifications
- Radiology Leadership Experience 15+ years of Healthcare IT / Radiology Informatics / Clinical Application experience. 8+ years of team leadership, technical leadership, application management, or service delivery management experience. Demonstrated experience managing or leading enterprise Radiology/PACS support teams. Experience supporting large, multi-site hospital or integrated healthcare environments. Strong understanding of clinical support models and the criticality of Radiology systems to patient care. Core Imaging Technologies – 15+ Years Strong knowledge and practical experience with: PACS Administration VNA DICOM protocols and routing HL7 integrations RIS/PACS workflow management Modality Worklists Image lifecycle management Enterprise imaging Diagnostic workstations Image exchange workflows Advanced visualization platforms Radiology Applications Strong experience supporting and/or managing teams responsible for enterprise Radiology applications. Experience with multiple applications from the following portfolio is highly preferred: Critical / High-Priority Applications Visage PowerScribe Laurel Bridge / Compass Additional Radiology Applications Vitrea TeraRecon Circle MIM HeartFlow Digisonic GE ViewPoint Rapid Ambra Life Image PowerShare Life Image LILA MEDRAD QPath The candidate is not expected to be the hands-on technical expert for every application; however, they must have sufficient Radiology application and workflow knowledge to lead technical teams, assess incidents, manage escalations, and communicate effectively with clinical stakeholders and vendors. Imaging Modalities –15+ Years Strong understanding of workflows and connectivity associated with: CT MRI Ultrasound Nuclear Medicine Digital Radiography / X-ray Mammography Other enterprise imaging modalities Interface & Integration Technologies – 10+ Years DICOM HL7 – ADT, ORM, ORU RIS/PACS integrations EMR/EHR integrations Interface engines TCP/IP networking fundamentals VPN and secure data exchange Healthcare interoperability standards Modality/device connectivity Enterprise image exchange Management & Leadership Skills Strong people leadership and team management capabilities. Experience managing geographically distributed and/or onshore/offshore support teams. Ability to lead technical resources supporting complex clinical applications. Strong incident and escalation management skills. Ability to prioritize competing operational and clinical demands. Strong vendor and stakeholder management experience. Excellent written and verbal communication skills. Ability to communicate technical issues clearly to both technical and non-technical stakeholders. Strong analytical, decision-making, and problem-solving capabilities. Experience with SLA/KPI management and operational reporting. Ability to manage high-severity incidents in time-sensitive clinical environments. Strong focus on patient-care impact, service availability, and operational excellence.
Preferred Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Biomedical Engineering, Healthcare Informatics, or related field. Experience leading Radiology Clinical Application teams within a hospital, health system, or large healthcare provider. Strong understanding of enterprise PACS and imaging architecture. Experience with Visage, PowerScribe, and Laurel Bridge/Compass is highly preferred. Experience with Epic Radiant and Radiology-related Epic integrations is preferred. Strong knowledge of DICOM and HL7 clinical workflows. Experience with enterprise application migrations and PACS modernization initiatives. Experience managing application vendors and third-party service providers. Experience supporting cloud-based imaging platforms and enterprise imaging transformation initiatives. ITIL certification or practical ITIL Service Management experience is preferred. Key Success Factors The successful candidate will be able to: Lead a team supporting highly critical Radiology applications in a complex enterprise healthcare environment. Understand the clinical impact of application incidents and appropriately prioritize response and escalation. Differentiate between application, workflow, integration, workstation, modality, network, and infrastructure-related issues and engage the appropriate technical teams. Provide sufficient technical and clinical workflow leadership to guide L2/L3 resources through complex incidents. Build trusted relationships with radiologists, clinicians, vendors, and IT stakeholders. Drive continuous improvement in application stability, support quality, documentation, and team capability. Ensure effective knowledge transfer and cross-training across the Radiology application portfolio. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $111,172 – 205,875. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
- Radiology Leadership Experience 15+ years of Healthcare IT / Radiology Informatics / Clinical Application experience. 8+ years of team leadership, technical leadership, application management, or service delivery management experience. Demonstrated experience managing or leading enterprise Radiology/PACS support teams. Experience supporting large, multi-site hospital or integrated healthcare environments. Strong understanding of clinical support models and the criticality of Radiology systems to patient care. Core Imaging Technologies – 15+ Years Strong knowledge and practical experience with: PACS Administration VNA DICOM protocols and routing HL7 integrations RIS/PACS workflow management Modality Worklists Image lifecycle management Enterprise imaging Diagnostic workstations Image exchange workflows Advanced visualization platforms Radiology Applications Strong experience supporting and/or managing teams responsible for enterprise Radiology applications. Experience with multiple applications from the following portfolio is highly preferred: Critical / High-Priority Applications Visage PowerScribe Laurel Bridge / Compass Additional Radiology Applications Vitrea TeraRecon Circle MIM HeartFlow Digisonic GE ViewPoint Rapid Ambra Life Image PowerShare Life Image LILA MEDRAD QPath The candidate is not expected to be the hands-on technical expert for every application; however, they must have sufficient Radiology application and workflow knowledge to lead technical teams, assess incidents, manage escalations, and communicate effectively with clinical stakeholders and vendors. Imaging Modalities –15+ Years Strong understanding of workflows and connectivity associated with: CT MRI Ultrasound Nuclear Medicine Digital Radiography / X-ray Mammography Other enterprise imaging modalities Interface & Integration Technologies – 10+ Years DICOM HL7 – ADT, ORM, ORU RIS/PACS integrations EMR/EHR integrations Interface engines TCP/IP networking fundamentals VPN and secure data exchange Healthcare interoperability standards Modality/device connectivity Enterprise image exchange Management & Leadership Skills Strong people leadership and team management capabilities. Experience managing geographically distributed and/or onshore/offshore support teams. Ability to lead technical resources supporting complex clinical applications. Strong incident and escalation management skills. Ability to prioritize competing operational and clinical demands. Strong vendor and stakeholder management experience. Excellent written and verbal communication skills. Ability to communicate technical issues clearly to both technical and non-technical stakeholders. Strong analytical, decision-making, and problem-solving capabilities. Experience with SLA/KPI management and operational reporting. Ability to manage high-severity incidents in time-sensitive clinical environments. Strong focus on patient-care impact, service availability, and operational excellence.
- 15+ years of Healthcare IT / Radiology Informatics / Clinical Application experience. 8+ years of team leadership, technical leadership, application management, or service delivery management experience. Demonstrated experience managing or leading enterprise Radiology/PACS support teams. Experience supporting large, multi-site hospital or integrated healthcare environments. Strong understanding of clinical support models and the criticality of Radiology systems to patient care. Core Imaging Technologies – 15+ Years Strong knowledge and practical experience with: PACS Administration VNA DICOM protocols and routing HL7 integrations RIS/PACS workflow management Modality Worklists Image lifecycle management Enterprise imaging Diagnostic workstations Image exchange workflows Advanced visualization platforms Radiology Applications Strong experience supporting and/or managing teams responsible for enterprise Radiology applications. Experience with multiple applications from the following portfolio is highly preferred: Critical / High-Priority Applications Visage PowerScribe Laurel Bridge / Compass Additional Radiology Applications Vitrea TeraRecon Circle MIM HeartFlow Digisonic GE ViewPoint Rapid Ambra Life Image PowerShare Life Image LILA MEDRAD QPath The candidate is not expected to be the hands-on technical expert for every application; however, they must have sufficient Radiology application and workflow knowledge to lead technical teams, assess incidents, manage escalations, and communicate effectively with clinical stakeholders and vendors. Imaging Modalities –15+ Years Strong understanding of workflows and connectivity associated with: CT MRI Ultrasound Nuclear Medicine Digital Radiography / X-ray Mammography Other enterprise imaging modalities Interface & Integration Technologies – 10+ Years DICOM HL7 – ADT, ORM, ORU RIS/PACS integrations EMR/EHR integrations Interface engines TCP/IP networking fundamentals VPN and secure data exchange Healthcare interoperability standards Modality/device connectivity Enterprise image exchange Management & Leadership Skills Strong people leadership and team management capabilities. Experience managing geographically distributed and/or onshore/offshore support teams. Ability to lead technical resources supporting complex clinical applications. Strong incident and escalation management skills. Ability to prioritize competing operational and clinical demands. Strong vendor and stakeholder management experience. Excellent written and verbal communication skills. Ability to communicate technical issues clearly to both technical and non-technical stakeholders. Strong analytical, decision-making, and problem-solving capabilities. Experience with SLA/KPI management and operational reporting. Ability to manage high-severity incidents in time-sensitive clinical environments. Strong focus on patient-care impact, service availability, and operational excellence. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Biomedical Engineering, Healthcare Informatics, or related field. Experience leading Radiology Clinical Application teams within a hospital, health system, or large healthcare provider. Strong understanding of enterprise PACS and imaging architecture. Experience with Visage, PowerScribe, and Laurel Bridge/Compass is highly preferred. Experience with Epic Radiant and Radiology-related Epic integrations is preferred. Strong knowledge of DICOM and HL7 clinical workflows. Experience with enterprise application migrations and PACS modernization initiatives. Experience managing application vendors and third-party service providers. Experience supporting cloud-based imaging platforms and enterprise imaging transformation initiatives. ITIL certification or practical ITIL Service Management experience is preferred. Key Success Factors The successful candidate will be able to: Lead a team supporting highly critical Radiology applications in a complex enterprise healthcare environment. Understand the clinical impact of application incidents and appropriately prioritize response and escalation. Differentiate between application, workflow, integration, workstation, modality, network, and infrastructure-related issues and engage the appropriate technical teams. Provide sufficient technical and clinical workflow leadership to guide L2/L3 resources through complex incidents. Build trusted relationships with radiologists, clinicians, vendors, and IT stakeholders. Drive continuous improvement in application stability, support quality, documentation, and team capability. Ensure effective knowledge transfer and cross-training across the Radiology application portfolio. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $111,172 – 205,875. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
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