Radar After Sales Engineer

External Job Description

Responsibilities

• Provide technical support for radar systems in service, including troubleshooting, fault isolation, corrective maintenance, and operational recovery actions.
• Support field interventions, acceptance tests, maintenance campaigns, upgrades, and customer technical queries in coordination with internal engineering teams.
• Analyze incidents and equipment performance trends, documenting findings, recommendations, and follow-up actions in a structured manner.
• Prepare and update service reports, failure analyses, maintenance instructions, and configuration records to ensure traceability and knowledge retention.
• Coordinate with repair centers, supply chain, and engineering teams to manage spare parts, returns, repairs, and technical escalations effectively.
• Contribute to reliability improvement by identifying recurring issues, proposing corrective actions, and feeding lessons learned back into design and support processes.
• Support training, technical publications, and customer-facing service activities that improve operational autonomy and satisfaction.
• Ensure compliance with quality, safety, and customer procedures during all after-sales and field support activities.

Requirements

• Bachelor's degree in Electronics Engineering, Telecommunications, Electrical Engineering, or related technical discipline.
• 5+ years of experience in technical support, maintenance engineering, field service, or after-sales support of complex electronic systems.
• Knowledge of radar, RF, communications, or defense-related systems, with the ability to understand subsystem interactions and operational constraints.
• Strong troubleshooting and analytical skills, with experience using test equipment and interpreting technical documentation.
• Ability to document incidents clearly and coordinate effectively with engineering, logistics, and customer stakeholders.
• Willingness to travel for field interventions, service campaigns, and customer support activities when required.
• Experience in defense, aerospace, or high-reliability operational environments is considered a plus.