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indeed

R&M Supervisor

Wessex Water
Yeovil, GBR
Onsite
Discovered 3 weeks ago
Utility repair and maintenanceWater supply operationsSMSTS or SSSTSNRSWA Section S1 monitoring, signing, lighting and guardingCDMHealth, safety and environmental management

Full Job Posting

Role overview

Lead frontline teams delivering a safe, reliable, and responsive 24-hour water supply service.

Oversee repairs, maintenance, and new installations while maintaining safety, quality, performance, and customer satisfaction.

Key responsibilities

  • Lead teams and promote health, safety, and environmental standards through briefings, training, and toolbox talks.
  • Manage budgets, resources, productivity, team performance, and operational targets.
  • Identify training needs and keep mandatory records current; coach staff and conduct appraisals and development planning.
  • Plan team availability, including holiday and sickness cover, and provide field-based leadership through site visits.
  • Improve quality and efficiency; reduce repeat work, defects, and operational waste.
  • Resolve customer incidents, maintain emergency readiness, and participate in the standby rota.
  • Coordinate with schedulers and operational teams; conduct safety and environmental audits.
  • Deputise for the Supply Area Controller when required.

Candidate requirements

  • Relevant utility repair and maintenance experience; five years is preferred.
  • SMSTS or SSSTS and NRSWA Section S1 monitoring, signing, lighting and guarding.
  • Full UK driving licence and a working understanding of CDM.
  • Basic computer literacy, leadership and team development skills, and ability to plan and organise work.
  • Customer-service and quality focus, willingness to learn, and ability to develop improvements and influence senior managers.

Benefits

  • Pension contribution, career development, 25 days of holiday rising to 28, and options to buy or sell holiday.
  • Healthcare package, life assurance, electric car scheme subject to conditions, retailer discounts, and a paid volunteering day.
  • Enhanced family leave and pay, wellbeing support, and a referral fee for recommending a new employee.

About the company

Wessex Water serves 2.9 million people across South West England and is part of YTL UK.

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