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Quality Specialist (Remote - Canada)

Everest Solutions and Images Ltd.
North Bay, CAN
Junior · 1–2 years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

KEY RESPONSIBILITIES

  • Image Editing & Quality Control
  • Ensure images are cropped and centered to Everest standards
  • Ensure head sizes are consistent across all subjects
  • Apply correct positioning as needed
  • Remove backgrounds and correct glass glare.
  • Verify unsellable images have been removed from customer galleries
  • Lighting & Brand Consistency
  • Review images for lighting consistency across photographers on the same job
  • Report lighting or calibration issues to the photography team.
  • Data Quality & Accuracy
  • Confirm every subject has a Primary Image starred.
  • Identify and separate combined files so that each subject receives only their own images, protecting customer privacy.
  • Verify subjects are correctly identified as Student or Staff
  • Check names are correctly formatted, including capital first letters.
  • Confirm email addresses are entered for grads, so they receive their galleries.
  • Verify Photography Opt Outs before a job is activated
  • Complete the quality control checklist on every job before marking it complete.
  • Photography Support
  • Provide clear, constructive feedback to photography teams on recurring issues
  • Document examples of high-quality images and opportunities for improvement.
  • Partner with the photography training teams to identify training needs and update quality standards and checklists.
  • Customer Experience & Continuous Improvement
  • Help reduce remakes and customer concerns by catching errors before images reach families, schools and grads.
  • Track common errors by photographer, region and job type, and share trends with leaders
  • Recommend improvements to editing workflows, data checks and quality standards.
  • Meet turnaround times during peak season while maintaining quality standards.

QUALIFICATIONS

  • High school diploma required; post-secondary education in photography, digital imaging, graphic design or a related field preferred.
  • Must be legally authorized to work in Canada and able to perform work from within Canada.
  • 1-2 years of experience in photo editing, retouching, quality control or production, preferably in school or volume photography.
  • Working knowledge of photo editing software and image-management systems.
  • Strong eye for detail, including head size, centering, lighting and color consistency.
  • High accuracy with data entry and record checking.
  • Able to give clear, respectful feedback to photographers and colleagues.
  • Able to manage high volumes and meet deadlines during peak seasons.
  • Understands and respects the privacy of student and customer information.
  • POSITION DETAILS
  • Position Type: Seasonal
  • Number of Openings: 4
  • Anticipated Start Date: November 2, 2026 or sooner
  • Anticipated End Date: March/April 2027
  • Work Schedule: No overtime is expected; however, occasional weekend work may be required based on business needs. Equivalent weekday time off will be provided
  • OUR COMMITMENT TO INCLUSION
  • At Everest Solutions and Images Ltd., we embrace a culture of respect and inclusion that creates a welcoming environment for our team members and the school communities we serve. We celebrate diversity and believe that what makes us unique strengthens the quality of our work. We are committed to ensuring everyone feels comfortable, valued, and included.

Preferred Qualifications

  • High school diploma required; post-secondary education in photography, digital imaging, graphic design or a related field preferred.

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