Quality Specialist - Amazon Now
Role Overview
Supports Amazon Now category quality for meat, seafood, produce, and perishables.
Helps vendors optimize daily operations to meet Amazon quality standards.
Works with internal teams and fulfillment partners to improve customer satisfaction, buying efficiency, and reduce damage and expiry.
The role may require weekend work but does not exceed a 40-hour work week.
Key Skills for This Role
Full Job Posting
Role overview
Supports Amazon Now category quality for meat, seafood, produce, and perishables.
Helps vendors optimize daily operations to meet Amazon quality standards.
Works with internal teams and fulfillment partners to improve customer satisfaction, buying efficiency, and reduce damage and expiry.
The role may require weekend work but does not exceed a 40-hour work week.
Key responsibilities
- Inspect inbound meat, seafood, fruits, vegetables, eggs, and other perishables at stores, hubs, and vendor sites.
- Reject damaged or defective items and record rejections by item, vendor, and quantity.
- Audit quality during picking and packing and monitor packaging standards.
- Audit bins daily and share daily or weekly reports with stakeholders.
- Train store and hub associates on quality, SOPs, and packaging.
- Drive process improvements and participate in stakeholder meetings.
Basic qualifications
- Bachelor's degree.
- At least one year of prior work experience in fresh produce and fresh perishable categories is mandatory.
- English-language communication skills, written and verbal.
- Flexible availability for weekends, nights, and holidays.
Desired traits
- Attention to detail, operational excellence, and accuracy in reporting.
- Collaborative interpersonal skills and clear communication with stakeholders.
- Problem-solving and process-improvement ability.
- Initiative, ability to handle additional responsibilities, and willingness to travel as needed.
- Ability to remain calm under pressure.
Preferred qualifications
- PIC Level 3 certificate.
- HACCP certificate.
- ISO 22000 or GMP.
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