Quality Program Manager - C929 M-F

Role overview

Responsibilities

• Own the Program Quality Plan, defining and meeting quality objectives, milestones and deliverables aligned with customer, regulatory and internal requirements.
• Flow requirements into standards, processes and work instructions; coordinate quality activities across integrated program functions.
• Deploy APQP to identify, control and continuously improve product and process risks.
• Lead customer quality issue and escape resolution, corrective actions and improvement plans to deliver sustainable solutions.
• Manage customer-facing product and process documentation, submissions, approvals, traceability and enquiries about quality, safety and product history.
• Present quality performance at internal and customer reviews; support customer and regulatory audits and product conformity activities.
• Drive internal quality improvement initiatives and deliver quality outputs on time and in line with program milestones.
• Coordinate global quality teams to align approaches and share best practices.

Job requirements

• Program Quality experience on significant aerospace projects and successful APQP deployment through development and industrialisation.
• Extensive customer interface and project management experience; able to represent the company in evaluating compliance with customer requirements.
• Experience coordinating across sites and divisions to meet program milestones and regulatory and customer requirements.
• Awareness of AS EN 9100 and EASA-regulated management systems; product familiarity and knowledge of assembly and manufacturing methods.
• Problem-solving capability including 8D, quality tools, team building, change management and facilitation.
• At least five years of aerospace operational experience focused on quality assurance and continuous improvement.
• University degree in Mechanical Engineering or equivalent experience; strong project management ability.
• Exceptional communication and negotiation skills; adaptable, collaborative, innovative, resilient and tenacious approach.
• Able to manage substantial data volumes and translate information into reports for internal and external customers.
• Hands-on APQP, SPC, FMEA and 8D experience is an asset; product design and control systems experience is also an asset.

Language

• Spoken language listed: fluent English.

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