Quality Manager
Role Overview
A hands-on leadership role building the quality function as manufacturing operations scale.
Establish systems, standards, processes, and a team to ensure products meet quality, reliability, and customer requirements.
Serve as independent quality authority for product acceptance, hold, quarantine, and rejection decisions.
Key Skills for This Role
Full Job Posting
About the company
Remote Robotic Systems is a Canadian robotics and defence technology company serving defence, public safety, industrial, infrastructure, energy, and government sectors.
AirMetal Robotics is its manufacturing division for unmanned aerial and robotic platforms.
The role
A hands-on leadership role building the quality function as manufacturing operations scale.
Establish systems, standards, processes, and a team to ensure products meet quality, reliability, and customer requirements.
Serve as independent quality authority for product acceptance, hold, quarantine, and rejection decisions.
Quality leadership and systems
- Establish and lead the Quality Control team, including hiring, training, coaching, and performance management.
- Define manufacturing inspection and testing requirements and promote accountability and continuous improvement.
- Design and improve an ISO 9001:2015-aligned Quality Management System and maintain policies, procedures, work instructions, and document control.
- Lead internal, certification, and customer quality audits; support future customer and regulatory requirements.
Product and manufacturing quality
- Develop inspection plans, acceptance criteria, and testing procedures for components, assemblies, and finished products.
- Lead nonconformance management, corrective and preventive actions, and root-cause investigations.
- Partner with Engineering, Manufacturing, and Operations to improve reliability, yield, and process capability.
- Oversee supplier quality programs and continuous improvement initiatives.
Quality data and reporting
- Establish traceability requirements, quality records, and performance metrics.
- Monitor and report quality indicators to leadership and use quality data to support decisions and improvement.
- Maintain complete, accurate, audit-ready quality documentation.
Core requirements
- Engineering or engineering technology degree/diploma, preferably electrical, electronics, or mechanical, or equivalent experience.
- At least 7 years of quality experience in electronics or electromechanical manufacturing and at least 3 years leading a quality or inspection team.
- Hands-on experience building or substantially rebuilding a QMS and supporting or leading ISO 9001 certification.
- Working knowledge of IPC-A-610, J-STD-001, PCBA defect modes, and root-cause/CAPA tools such as 8D, 5-Why, FMEA, and basic SPC.
- Strong technical writing and ability to make sound quality decisions in an evolving environment.
- Eligible to work in Canada; Controlled Goods Program registration eligibility if required; able to work on-site in Kanata.
Preferred qualifications
- ASQ Certified Quality Engineer, Certified Manager of Quality/Organizational Excellence, or equivalent certification; ISO 9001 Lead Auditor or Internal Auditor certification.
- Experience with AS9100, aerospace, defence, robotics, or unmanned systems manufacturing.
- Experience with NetSuite, MES, eQMS, or other quality management software; Lean Six Sigma certification.
- Bilingual English and French proficiency.
Compensation and benefits
- Salary of $90,000–$110,000 per year and bonus eligibility.
- Medical, dental, and vision benefits; RRSP matching; professional growth opportunities.
Employment details
- Full-time, permanent, on-site role in Kanata, Ontario, reporting to the COO in the interim.
- Occasional travel to supplier, manufacturing partner, and customer sites may be required, approximately 10%.
- Background check required as a condition of employment.
Application
- Submit a resume and a short note describing quality leadership, ISO 9001, electronics or electromechanical manufacturing, and QMS-building experience.
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