Quality Manager

Role Overview

Workplace

• The role is onsite with the Collins team in the Abu Dhabi Airports Free Zone, UAE.

Primary Responsibilities

• Lead the site's Quality function, including policy, standards, compliance oversight, and resource management.
• Serve as functional management representative for aviation and non-aviation regulatory approvals.
• Represent the site for the Quality and Safety Management System, establish and maintain it, drive continuous improvement, and report performance to leadership.
• Provide strategic quality leadership to support product safety, regulatory compliance, and business objectives.
• Ensure product and process compliance across aerospace OEM and aftermarket operations.
• Deliver quality objectives on time, within budget, and in line with approved plans.
• Champion the Voice of the Customer and ensure customer requirements are met throughout the product lifecycle.
• Develop and maintain processes and controls that ensure consistent product and service quality.
• Lead and develop the Quality team, manage daily operations, and ensure competency and cross-functional collaboration.
• Conduct audit programs and drive corrective actions to ensure compliance with regulatory and customer standards.
• Prepare and maintain QMS documentation, processes, and training to support ongoing compliance and effectiveness.
• Drive continuous improvement, reduce Cost of Poor Quality, prevent product and process escapes, and analyze quality and production data to mitigate risk.

Minimum Qualifications and Experience

• Bachelor's degree with 5–8 years of managerial experience in a medium-sized operational facility; aviation maintenance, repair, or service experience is preferred.
• Experience managing technical operations and understanding facility production processes.
• Knowledge of QMS, Safety Management Systems, measurement, analysis, and continuous improvement tools.
• Lean and continuous improvement expertise, including root cause analysis, value stream mapping, 5S, and Kaizen, in regulated manufacturing or aerospace settings, with measurable results.
• Experience leading audits in regulated aerospace environments, formal auditor training, and knowledge of OEM and aftermarket regulatory requirements.
• Proficiency with Microsoft Office, JDE, SAP, and OneStream/HFM, plus strong analytical and problem-solving capabilities.
• Leadership skills, including motivating cross-functional teams, supervising staff, and achieving goals under pressure.
• Customer focus and ability to engage internal and external stakeholders, including senior management and external partners.
• Strong planning, organizational, communication, and interpersonal skills, with sound judgment.

Additional Posting Notes