Quality Manager

Key Responsibilities

• Define quality standards, metrics, and targets across data types.
• Build and lead Quality Leads and QA teams.
• Develop audit, sampling, calibration, and escalation frameworks.
• Lead client quality reviews and manage quality-related escalations.
• Partner with Project Leads to balance quality, speed, and cost.
• Identify root causes and implement lasting improvements in processes, training, and guidelines.
• Monitor quality reports and drive corrective actions.

Required Qualifications

• 8+ years of experience, including 4+ years leading teams.
• Strong experience in quality management and high-volume operations.
• Proven ability to design and scale quality systems.
• Excellent analytical, communication, and stakeholder-management skills.
• Experience leading managers or team leads.
• Experience in annotation, data labeling, AI training data, multimodal, or LLM evaluation projects is preferred.

Offer Details