Quality Manager

Role overview

Primary responsibilities

• Lead site quality policy, standards, compliance oversight, and resource management.
• Represent the function for aviation and non-aviation regulatory approvals.
• Establish, maintain, and continually improve the Quality and Safety Management System; report performance to leadership.
• Advise site and business leaders on quality, product safety, and regulatory compliance.
• Ensure product and process compliance across aerospace OEM and Aftermarket operations.
• Meet quality objectives on time and within budget, aligned with approved plans.
• Champion customer requirements throughout the product lifecycle.
• Develop processes and controls for consistent product and service quality.
• Lead and develop the Quality team, including daily operations, competency, and cross-functional collaboration.
• Run audit programs, drive corrective actions, and maintain QMS documentation, processes, and training.
• Reduce Cost of Poor Quality, prevent escapes, analyze quality trends and risks, and implement improvements.
• Implement and improve CORE Lean tools to increase efficiency, reduce waste, and improve quality performance.

Minimum qualifications and experience

• Bachelor’s degree and 5–8 years of managerial experience in a medium-sized operational facility.
• Aviation maintenance, repair, or service experience is preferred.
• Experience managing technical operations and understanding facility production processes.
• Extensive QMS and Safety Management Systems knowledge, including measurement, analysis, and continuous improvement tools.
• Lean and continuous improvement expertise, including root cause analysis, value stream mapping, 5S, and Kaizen, with measurable results in regulated manufacturing or aerospace.
• Experience leading audits in regulated aerospace, formal auditor training, and knowledge of OEM and Aftermarket regulatory requirements.
• Proficiency with Microsoft Office, JDE, SAP, and OneStream/HFM; strong analytical and problem-solving capabilities.
• Leadership and management skills, including motivating cross-functional teams and supervising staff.
• Customer-focused stakeholder engagement, including with senior management and external partners.
• Planning, organizational, communication, and interpersonal skills.