Quality Manager

Role overview

Workplace

• The role is based on-site with the Collins team in the Abu Dhabi Airports Free Zone, UAE.
• The posting states that recruitment remains subject to final hiring approval.

Primary responsibilities

• Lead site Quality policy, standards, compliance oversight, and resource management; represent functional management for aviation and non-aviation approvals.
• Establish, implement, maintain, and continuously improve the Quality and Safety Management System, supporting a Just Culture and reporting performance to leadership.
• Ensure product and process compliance across aerospace OEM and aftermarket operations, and achieve quality objectives on time and within budget.
• Champion customer requirements throughout the product lifecycle and develop controls for consistent product and service quality.
• Lead and develop the Quality team, daily operations, competency, and cross-functional collaboration.
• Conduct audits against regulatory and customer standards and drive corrective actions.
• Maintain QMS documentation, processes, and training across sites and programs.
• Drive continuous improvement, reduce cost of poor quality and product/process escapes, and use data to identify risks and sustainable improvements.
• Implement and improve corporate Lean methods, including CORE, to improve efficiency, reduce waste, and enhance quality.

Qualifications and experience

• Bachelor's degree and five to eight years of managerial experience in a medium-sized operational facility.
• Aviation maintenance, repair, or service experience is preferred.
• Experience managing technical operations and understanding facility production processes.
• Knowledge of QMS and Safety Management Systems, measurement, analysis, and continuous-improvement tools.
• Expertise in Lean methods and events such as root cause analysis, value stream mapping, 5S, and Kaizen in regulated manufacturing or aerospace, with measurable results.
• Experience leading audits in regulated aerospace, formal auditor training, and knowledge of OEM and aftermarket regulatory requirements.
• Proficiency with Microsoft Office, JDE, SAP, and OneStream/HFM; advanced analytical and problem-solving capabilities.
• Leadership, supervision, cross-functional team support, customer focus, planning, organization, communication, interpersonal, and judgment skills.