Quality Engineer
Key Skills for This Role
Full Job Posting
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Qualifications
- 5-9 Years
- Strong experience in Business Analysis, Stakeholder Management, and Requirement Engineering.
- Proven expertise in analyzing business bugs, defect management, issue triaging, and production support activities.
- Strong analytical and problem-solving capabilities with the ability to translate business issues into actionable requirements.
- Hands-on experience with Agile/Scrum methodologies, Jira, Confluence, and reporting tools.
- Excellent communication, facilitation, and stakeholder management skills.
- Ability to independently drive requirement discussions and defect resolution across cross-functional teams.
- Key Responsibilities
- Collaborate with business stakeholders to elicit, analyze, and document business requirements, user stories, and process workflows.
- Act as a bridge between business and technology teams to ensure requirements are clearly understood and effectively delivered.
- Lead requirement workshops, backlog refinement sessions, impact analysis, and solution validation activities.
- Analyze, triage, and investigate business defects/production issues, perform root cause analysis, assess business impact, and work closely with development and QA teams to drive resolution.
- Define acceptance criteria, support UAT, and validate delivered solutions against business expectations.
- Identify process improvement opportunities and recommend solutions to enhance business efficiency and customer experience.
- Ensure end-to-end traceability of business requirements through implementation and production support.
Preferred Qualifications
- Experience in Digital Transformation, Enterprise Applications, and Workflow Automation.
- Knowledge of API integrations, data analysis, and business process optimization.
- CBAP, PMI-PBA, Agile, or Scrum certifications are a plus.
- Expected Outcome: Drive successful business delivery by owning requirements, analyzing and resolving business defects, improving processes, and ensuring solutions meet business objectives and customer expectations.
- 15 years full time education
Responsibilities
- Collaborate with business stakeholders to elicit, analyze, and document business requirements, user stories, and process workflows.
- Act as a bridge between business and technology teams to ensure requirements are clearly understood and effectively delivered.
- Lead requirement workshops, backlog refinement sessions, impact analysis, and solution validation activities.
- Analyze, triage, and investigate business defects/production issues, perform root cause analysis, assess business impact, and work closely with development and QA teams to drive resolution.
- Define acceptance criteria, support UAT, and validate delivered solutions against business expectations.
- Identify process improvement opportunities and recommend solutions to enhance business efficiency and customer experience.
- Ensure end-to-end traceability of business requirements through implementation and production support.
About Accenture
Global professional services company delivering 360° value.
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