Quality Controller

Role overview

Quality and warehouse operations

• Release batches using manufacturers' Certificates of Analysis and sterilization records, and maintain batch records according to cGMP.
• Participate in value-added service operations and support implementation of QMS, SOPs, customer-specific procedures, and applicable good manufacturing and distribution practices.
• Conduct scheduled internal inspections, issue reports, and follow up on observations through closure.
• Support complaint reviews, investigations, root cause analysis, CAPA reports, and case closure with customer service and warehouse teams.
• Maintain logs, batch records, and applicable documentation to cGMP and internal SOP requirements.

Health, safety and improvement

• Conduct risk assessments and audits, recommend preventive and corrective controls, and deliver HSE training and awareness to employees and contractors.
• Investigate incidents, accidents, and near misses; report findings and preventive recommendations; and participate in emergency drills and incident response.
• Maintain HSE records and support continuous improvement and procedure updates across departments.

Qualifications and knowledge

• Bachelor's degree in Pharmacy, Chemistry, Microbiology, Biotechnology, or a related Life Science field.
• Knowledge of pharmaceutical products and distribution processes and of ISO 9001.
• At least two years of pharmaceutical logistics experience is advantageous.
• A Quality Management or HSE qualification is an added advantage.