Quality Control Team Leader

Role overview

Team and inspection responsibilities

• Manage the QC team daily and support or conduct inspections as required.
• Conduct MSA studies and coordinate team objectives, targets, deadlines, and delivery.
• Raise resource concerns, suggest solutions, and manage recruitment in accordance with company processes and policies.
• Identify process optimization opportunities and implement improvements to product quality and inspection processes.

People management and development

• Ensure team members are competent, identify training needs, and arrange appropriate learning and flexible coverage.
• Conduct appraisals, performance reviews, inductions, and probation reviews.
• Authorize holidays and manage absence, including return-to-work interviews, and address employee relations in line with company policy.
• Maintain QC staff NDE qualifications to QA requirements, including SNT-TC-1A Level 2 and PCN Level 2 General.

Quality and inspection support

• Support improvement projects and new product introductions from a QC perspective.
• Manage COSHH and risk assessments, learn inspection measurement techniques as required, and identify and justify inspection equipment needs.
• Support MSA, Process Capability, and SPC methodologies.

Critical competencies

• Demonstrable team-leading experience in a manufacturing organization.
• Significant mechanical inspection experience or a relevant apprenticeship.
• Excellent experience using hand tools and CMM measuring techniques.
• Ability to manage time and deliverables, train QC inspectors, and create programs on CMM machines.
• Effective communication, attention to detail, teamwork, and strong problem-solving skills.

Desirable competencies

• Knowledge and experience of ISO 9001 or AS9100 are desirable.
• Knowledge of MSA, Process Capability, and SPC is desirable.
• Experience with 8D, DMAIC, Ishikawa, 5 Whys, or similar problem-solving methods is desirable.
• ISO 9001 Internal Auditor qualification and basic experience are desirable.
• Mechanical engineering background, measuring techniques, and general understanding of health, safety, and environmental legislation are desirable.