Quality Control Supervisor

Position Summary

Key Responsibilities

• Supervise Incoming Quality Control, In-Process Quality Control, and Final Quality Control inspectors.
• Plan daily workloads and assign personnel based on production and shipment priorities.
• Monitor individual and team productivity, provide feedback, and address performance concerns as needed.
• Review Manufacturing Process Instructions (MPIs), process routings, drawings, bills of material, and other applicable documentation.
• Ensure inspectors understand and consistently follow all applicable MPIs, specifications, procedures, and acceptance criteria.
• Provide feedback to Engineering when MPIs, process routings, or other production documentation contain errors, inconsistencies, or unclear requirements.
• Train and develop Quality Control inspectors to improve their technical knowledge, inspection skills, and understanding of quality requirements.
• Ensure employees have the tools, documentation, equipment, and other resources needed to perform their work effectively.
• Monitor the handling of parts and assemblies to prevent damage, contamination, or improper handling.
• Investigate defects or quality issues that were not detected during inspection and implement appropriate corrective actions.
• Review approved deviations and ensure their requirements are understood, properly implemented, and verified.
• Establish, monitor, and report quality key performance indicators (KPIs).
• Promote teamwork, accountability, and effective communication among Quality team members.
• Ensure accurate and complete shift handoffs, including the communication and follow-up of open quality issues and production priorities.
• Attend daily shipment meetings and take appropriate action to support shipment requirements.
• Communicate with and follow up with other departments when Final Quality Control does not receive assemblies within the required shipment-plan cutoff times.
• Review and approve employee timecards daily.
• Perform other quality-related duties as assigned.

Education and Experience

• Candidates must meet one of the following requirements:
• College degree with at least one year of supervisory experience; or
• High school diploma or equivalent with at least three years of supervisory experience.
• Experience in electronics manufacturing, printed circuit board assembly (PCBA), or a related manufacturing environment is strongly preferred.
• Required Skills and Qualifications
• Working knowledge of IPC-A-610 and J-STD-001 requirements.
• Ability to read and interpret engineering drawings, blueprints, bills of material, manufacturing instructions, specifications, and related technical documentation.
• Strong leadership, organizational, problem-solving, and decision-making skills.
• Ability to prioritize multiple assignments in a fast-paced manufacturing environment.
• Strong written and verbal communication skills in English.
• Ability to communicate effectively with employees, management, Engineering, Manufacturing, and other departments.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong attention to detail and a commitment to product quality and continuous improvement.
• Pay Range
• $75,000 — $85,000 USD
• ITAR/EAR Compliance: Due to the nature of the work performed at Rocket EMS, this position may require access to export-controlled technical data or technology. The successful candidate must be eligible to access such information under applicable U.S. export-control laws or be eligible for any required government authorization.
• Rocket EMS will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act. Candidates are not required to disclose criminal history or participate in a background check unless and until a conditional offer of employment has been made. Any final offer of employment may be conditioned on completion of a background check, consistent with applicable law.
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Required Skills and Qualifications

Preferred Qualifications

• Experience in electronics manufacturing, printed circuit board assembly (PCBA), or a related manufacturing environment is strongly preferred.