Quality Assurance Technician
Role Overview
Reporting to the Quality Manager, the incumbent is responsible for performing a range of quality assurance duties within this ISO registered company. This position is responsible for the quality systems, testing, and performance standards of the plant and ensuring customer specifications are met at each level of production. The incumbent will be responsible for developing inspection and test plans together with the promotion of and compliance with industry safety standards.
Key Skills for This Role
Full Job Posting
Compensation Range
- $27.65 up to $33.75 hourly
Position Summary
Reporting to the Quality Manager, the incumbent is responsible for performing a range of quality assurance duties within this ISO registered company. This position is responsible for the quality systems, testing, and performance standards of the plant and ensuring customer specifications are met at each level of production. The incumbent will be responsible for developing inspection and test plans together with the promotion of and compliance with industry safety standards.
Primary Responsibilities
- Coordinate and develop new product integration, including gauging, ITP, and first article inspection.
- Ability to run a CMM in both manual and auto mode.
- Ability to program CMM for PCDMIS
- Conduct initial qualification testing of manufactured/machined products during preproduction and prototype stages.
- Perform product audits as applicable.
- Assist in setup, provide required gauging, and conduct First Off Inspections.
- Implement and maintain quality systems, taking into account customer requirements while monitoring the quality levels of products for the facility.
- Provide technical support for Machined, welded, and assembled products.
- Prepare and issue inspection test plans, employ preventative measures as required.
- Conduct training for new processes, personnel, and equipment.
- Participate in solving quality problems, including supplier, internal, and customer.
- Process Engineering Change Notices where appropriate.
- Ensure necessary quality-related tools and procedures are available, controlled, and used correctly and efficiently
- Assist in conducting inspection and testing of finished products, raw materials, and subcontracted intermediate products
- Ensure the orderliness, cleanliness and efficiency of the Quality Department.
- Ensure that SPC charts are being completed where required.
Educational Requirements
- Degree or diploma in Quality Technician, Engineering Technician or equivalent experience
- Certified Quality Technician (CQT) from ASQ or equivalent certification. (preferred)
- Training in Six Sigma, Lean Manufacturing, or other quality methodologies.
Required Skills & Expertise
- 3-5 years’ experience in quality management, product testing or inspection.
- Must be familiar with customer ISO and 8D, PPAP, first article inspection, SPC, and data entry tools.
- Must have a working knowledge of CMM programming, Geometric Dimensioning and Tolerancing (GD&T), and be able to read blueprints.
- Must be proficient in the use of computers in the analysis of data.
- Must be capable of putting together and giving presentations within the company as well as to customers when required.
- Must possess a working knowledge of manufacturing process control.
Equipment/ Tools/ Technology Used
Proficiency in CMM programming and operation (PC-DMIS, Calypso, or equivalent software).
Proficiency in using hand tools for precision measurement (calipers, micrometers, etc.)
Working Conditions
Work is performed in a manufacturing and quality lab environment.
May involve exposure to machinery, noise, and occasional lifting of parts or equipment.
Personal protective equipment (PPE) may be required.
What We Offer – Your Benefits Package
- At Arrow, we’re proud to offer a benefits package that supports your health, finances, and future.
Health & Wellness
Health, dental, and vision coverage from day one!
Virtual healthcare with Lumino Health
Employee and Family Assistance Program (Homewood Health)
Fitness membership discount
Work boots and prescription safety glasses program
Financial Benefits
- Automatic Enrollment in Company-Paid Deferred Profit Sharing
- RRSP Match Program
- Life and travel insurance for you and your family
- Profit Sharing
- Employee Discount Program
Time Off & Culture
Three weeks vacation days to start
Regular company events and team activities
Supportive, inclusive workplace culture
Career Growth
Tuition reimbursement for job-related education and training
Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.
Candidates please note, we do not use AI for application screening.
Disclaimer: Only emails from [email protected] are official. Any other contact is unauthorized. #IND-HP
About Arrow Machine and Fabrication Group
Family-owned U.S. spring manufacturer supplying custom compression, torsion, extension springs, and fourslide stampings to industrial customers.
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