Quality Assurance (QA) Inspector

About Joud Coffee

The Role (Summary)

What You’ll Do

• Conduct end-to-end quality checks across all production stages — from raw material receipt through preparation, portioning, packaging, and dispatch — including daily pre-dispatch sign-off to ensure no non-conforming product leaves the kitchen.
• Verify all dispatched products are correctly labelled per UAE standards, covering nutritional value, allergens, production date/time, expiry, and storage temperature.
• Monitor and verify portion weights, appearance, texture, and taste against approved product specifications.
• Oversee temperature monitoring and cold chain verification for chilled and frozen items during storage and dispatch; collaborate with logistics to ensure correct handling and delivery timelines.
• Ensure consistent application of GMP and HACCP principles; monitor CCPs and oPRPs daily, and immediately escalate deviations — initiating corrective actions and product holds as required.
• Assess hygiene and sanitation of kitchen equipment, surfaces, utensils, and food contact materials; validate that cleaning and disinfection schedules are executed correctly and at the required frequency.
• Conduct incoming goods inspections covering supplier delivery conditions, product freshness, packaging integrity, temperature compliance, and certificates of conformance; reject or quarantine non-conforming deliveries.
• Work with procurement to communicate quality expectations to suppliers and support periodic evaluation of supplier performance against quality KPIs.
• Design and deliver structured food safety induction programmes for all new kitchen and restaurant staff, with comprehension assessed before commencement of duties.
• Ensure full compliance with UAE food safety regulations (ADAFSA and Dubai Municipality) and maintain operational readiness for regulatory inspections at all times.

What We’re Looking For

• Must have
• Minimum of 2 years of experience in F&B operations within the UAE, preferably in QSR, cafés, or food retail chains.
• BSc Degree in Food Technology, Food Science, Hotel Management or a related field.
• Strong interpersonal and problem-solving skills with measurable outcomes in quality improvements.
• Certification in Food Safety Management System, HACCP, or ISO 22000 is required.
• UAE-wide travel to outlets and flexible availability for off-hours support.