Quality Assurance (QA) Analyst
Role Overview
The QA Analyst validates software and hardware solutions through manual and automated testing, investigates failures, and helps ensure reliable releases.
The role collaborates with developers, product owners, and support teams.
Key Skills for This Role
Full Job Posting
Work arrangement
- The role is hybrid in Pitt Meadows, British Columbia: three days per week in the office and two days remote, with the option to work fully in-office.
Role overview
The QA Analyst validates software and hardware solutions through manual and automated testing, investigates failures, and helps ensure reliable releases.
The role collaborates with developers, product owners, and support teams.
Testing and defect investigation
- Create test plans, cases, and procedures from requirements and design specifications; execute manual, automated, regression, integration, and system testing.
- Validate features, patches, release candidates, and general-availability releases, covering positive, negative, boundary, and error-handling scenarios.
- Track, reproduce, verify, and investigate defects; analyze logs, API responses, and test evidence and collaborate on fixes and regression risk.
Automation and release validation
- Develop and maintain automated test suites and improve coverage, reliability, diagnostics, and execution efficiency.
- Support Jenkins pipelines, regression runs, build validation, pull requests, and code reviews.
- Conduct release qualification and regression testing, provide evidence-based recommendations, and perform performance, load, and stress testing when required.
- Monitor CPU, memory, service health, and other indicators to identify bottlenecks or instability.
Documentation and reporting
- Create test reports, validation summaries, and reproducible evidence; document procedures, configurations, findings, logs, screenshots, videos, and API results.
- Maintain accurate and traceable records of testing activities and outcomes.
Required qualifications
- Diploma or degree in computer science, software engineering, information technology, or equivalent practical experience.
- Three or more years of software testing experience covering methodologies, planning, automation, scripting, API testing tools such as Postman, and defect lifecycle management.
- Hands-on configuration and troubleshooting of VMware vSphere/ESXi, virtual machines, virtual networking, and basic infrastructure administration.
- Understanding of TCP/IP, routing, switching, VLANs, bonding or link aggregation, DNS, DHCP, and firewall fundamentals.
- Strong troubleshooting, analytical, documentation, and communication skills; able to work independently and collaboratively.
Preferred qualifications
- Selenium, PyTest, or comparable automation frameworks; Jenkins, CI/CD, and version-control workflows.
- Working knowledge of Linux and Windows; familiarity with Grafana, Prometheus, logging platforms, and observability.
- Experience testing network, backend, API, UI, performance, or media systems.
- Video delivery, IPTV, OTT, broadcast, streaming, and video-stream analysis experience are assets.
About WISI
WISI develops carrier-grade video delivery solutions used by video operators around the world.
The employer describes its headquarters as being in Pitt Meadows and notes its Great Place to Work certification and workplace recognition.
Employment details
The posting describes the role as full time and says the employer is seeking an immediate start.
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