Quality Assurance (QA) Analyst
Role Overview
The QA Analyst validates software and hardware solutions through manual and automated testing, investigates failures, and helps ensure reliable releases.
The role works with developers, product owners, and support teams.
Key Skills for This Role
Full Job Posting
Location and arrangement
- The position is based in Pitt Meadows, British Columbia.
- Hybrid arrangement: three days per week in the office and two days remote; fully in-office work is also an option.
Employment details
- Full-time role reporting to the QA Manager.
- Start date is listed as immediate.
About WISI
WISI develops carrier-grade video delivery solutions for video operators worldwide.
The company reports Great Place to Work Canada certification and workplace recognition in Canada and British Columbia.
Role overview
The QA Analyst validates software and hardware solutions through manual and automated testing, investigates failures, and helps ensure reliable releases.
The role works with developers, product owners, and support teams.
Key responsibilities
- Develop test plans, test cases, and procedures from requirements and design specifications.
- Execute manual, automated, regression, integration, and system-level testing across varied scenarios; validate features, patches, and releases.
- Identify, document, track, reproduce, and verify defects; investigate failures and support root-cause analysis.
- Analyze logs, API responses, and test evidence; collaborate with development teams on fixes and regression risk.
- Develop automated test suites and improve coverage, reliability, diagnostics, and execution efficiency.
- Support Jenkins pipelines, automated regression runs, build validation, pull requests, and code reviews.
- Conduct release qualification and regression testing and provide evidence-based release recommendations.
- Perform performance, load, and stress testing when required; monitor system indicators for bottlenecks or instability.
- Create clear test reports, summaries, procedures, and reproducible evidence; maintain traceable testing records.
Required qualifications
- Diploma or degree in computer science, software engineering, information technology, or equivalent practical experience.
- At least 3 years of experience in software testing methodologies, test planning, test automation, scripting, API testing tools such as Postman, and defect lifecycle management.
- Hands-on VMware vSphere/ESXi configuration and troubleshooting, including virtual machines, virtual networking, and basic infrastructure administration.
- Knowledge of TCP/IP, routing, switching, VLANs, network bonding or link aggregation, DNS, DHCP, and firewall fundamentals.
- Strong troubleshooting, analytical, documentation, and communication skills; ability to work independently and collaboratively.
Preferred qualifications
- Experience with Selenium, PyTest, or comparable automation frameworks; Jenkins, CI/CD, and version-control workflows.
- Working knowledge of Linux and Windows; familiarity with Grafana, Prometheus, logging platforms, and observability.
- Experience with network, backend, API, UI, performance, or media-system testing.
- Video delivery, IPTV, OTT, broadcast, or streaming exposure is an asset; video-stream analysis and troubleshooting familiarity is also an asset.
Impact
Deliver thorough, repeatable, risk-based test coverage and communicate defects with clear supporting evidence.
Increase automation coverage while improving test reliability and maintainability.
Contribute to predictable releases, continuous QA improvement, and trusted working relationships across engineering and stakeholder teams.
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