Quality Assurance Manager
Role Overview
The Quality Assurance Manager will lead quality-related processes, personnel, and resources at a seafood manufacturing facility.
The role is accountable for quality and food safety compliance, continuous improvement, operational excellence, and customer satisfaction.
Key Skills for This Role
Full Job Posting
About the role
The Quality Assurance Manager will lead quality-related processes, personnel, and resources at a seafood manufacturing facility.
The role is accountable for quality and food safety compliance, continuous improvement, operational excellence, and customer satisfaction.
Key responsibilities
- Lead and maintain site Quality Management Systems and Food Safety Management Systems.
- Develop and improve HACCP plans and food safety programs in accordance with ISO 22000 and FSSC 22000.
- Ensure compliance with customer requirements, regulations, and international food safety certifications.
- Manage laboratory microbiological, chemical, and product-quality testing.
- Lead internal and external audits and support successful certification and compliance.
- Monitor KPIs, complaints, non-conformances, recalls, and food safety incidents; implement corrective and preventive actions.
- Drive quality improvement, waste reduction, cost optimization, and customer satisfaction.
- Manage supplier quality for packaging and raw material suppliers.
- Lead hygiene, housekeeping, pest control, and environmental monitoring.
- Coach and develop the Quality team and collaborate with Production, Engineering, Supply Chain, and Commercial teams.
- Develop annual departmental budgets and manage costs.
Qualifications and experience
- Bachelor's degree in Food Science, Food Technology, Microbiology, or a related discipline.
- Lead Auditor certification in ISO 9001, ISO 22000, FSSC 22000, ISO 14001, or equivalent.
- HACCP certification.
- At least 8 years of Quality Assurance experience in food manufacturing.
- Seafood processing industry experience is essential.
- Experience managing food safety systems, laboratory operations, and quality teams in high-volume manufacturing.
- Experience with microbiological risk management, product quality assurance, and regulatory compliance.
- Multinational FMCG or food manufacturing experience is highly desirable.
About the company
Almarai describes itself as a vertically integrated dairy and food and beverage manufacturing and distribution company operating across the GCC, Egypt, and Jordan.
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