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Quality Assurance Manager

ABM US
Detroit, USA
Full-time
Manager
Onsite
Discovered 3 weeks ago

Full Job Posting

Qualifications:

  • Required:
  • Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical discipline, or equivalent relevant experience.
  • Previous experience in Quality Assurance, Quality Engineering, Manufacturing Engineering, or a related field.
  • Strong knowledge of quality systems, inspection processes, root cause analysis, and corrective action methodologies.
  • Experience investigating quality issues and implementing sustainable corrective solutions.
  • Strong analytical and problem-solving abilities.
  • Ability to read and interpret technical documentation, specifications, drawings, and procedures.
  • Strong written and verbal communication skills.
  • Ability to collaborate effectively with technical, operational, and leadership teams.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Preferred:
  • Previous leadership or supervisory experience within a Quality or Engineering environment.
  • Experience working within an ISO-certified or highly regulated environment.
  • Knowledge of ISO 9001, CAPA, continuous improvement, Lean, or Six Sigma methodologies.
  • Experience with supplier quality and customer quality concerns.
  • Quality-related certifications such as ASQ Certified Quality Engineer (CQE), Certified Quality Manager (CQM), Lean, or Six Sigma.

Responsibilities:

  • Develop, implement, and maintain Quality Assurance and Quality Control procedures, policies, and standards.
  • Monitor manufacturing, production, or operational processes to ensure compliance with established quality requirements.
  • Lead investigations into quality issues, defects, and process failures.
  • Perform root cause analysis and develop corrective and preventive actions (CAPA).
  • Identify opportunities to improve product quality, operational efficiency, and process consistency.
  • Partner with Engineering, Operations, Maintenance, Production, and other departments to resolve quality concerns.
  • Establish and monitor quality metrics and key performance indicators (KPIs).
  • Conduct and support internal, customer, and regulatory quality audits.
  • Maintain accurate quality documentation, inspection records, procedures, and reports.
  • Review engineering specifications, drawings, processes, and documentation to identify potential quality concerns.
  • Support supplier and vendor quality initiatives, including the evaluation and resolution of supplier-related quality issues.
  • Provide training and guidance to employees regarding quality procedures and standards.
  • Lead continuous improvement initiatives designed to reduce defects, improve reliability, and increase customer satisfaction.
  • Ensure compliance with applicable company policies, customer specifications, industry standards, and regulatory requirements.
  • Manage or provide technical guidance to Quality Assurance personnel, as applicable.

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