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Quality Assurance Associate I

Conduent
Erlanger, USA
Mid
Onsite
Discovered 1 weeks ago

Full Job Posting

About the Role

As a Mailroom Quality Assurance Associate I, you will be responsible for reviewing and verifying scanned digital documents to ensure accuracy and quality. This role plays a critical part in identifying errors such as missing pages, barcode issues, or document misfeeds before final processing.

You will primarily work at a computer, using internal systems to review scanned files while maintaining accuracy and efficiency in a fast-paced production environment.

Requirements

  • We’re looking for team members who are detail-oriented, dependable, and comfortable working in a production-focused environment. To be successful in this role, you should have:
  • Ability to sit and work on a computer for extended periods
  • Basic computer skills, including data entry and navigation
  • Ability to identify and resolve simple technical or document-related issues
  • Strong attention to detail and accuracy
  • Ability to perform repetitive tasks involving hands, wrists, and arms
  • Ability to lift up to 40 lbs as needed
  • Ability to work extended shifts (10–15 hours) as needed in a standing position
  • High school diploma or GED preferred
  • Ability to pass required background screening and drug test
  • Key Duties
  • Review scanned digital documents for accuracy and quality
  • Identify and correct errors such as double feeds, missing pages, or barcode issues
  • Use computer systems to track, review, and validate document files
  • Organize completed document stacks and place them into designated boxes
  • Prepare and stage boxes for transfer to warehouse storage
  • Meet daily productivity and accuracy standards
  • Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $26,600-$33,250.

Preferred Qualifications

  • High school diploma or GED preferred
  • Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $26,600-$33,250.

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