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Quality Assurance Administrator
A Blessing of Hope Family Services
Columbus, USA
Full-time
Entry · 2+ years experience
Onsite
$22.00 / hour
Discovered 6 days ago
Communication
Role Overview
The Quality Assurance Administrators supports the daily operations of the organization by providing administrative, operational, and general office support.
This role is responsible for assisting with a wide range of tasks, including non-routine assignments, to ensure efficiency, organization, and a positive experience for staff, clients, and external partners.
Key Skills for This Role
Communication
Full Job Posting
Key Responsibilities
- Oversee and maintain smooth daily office operations, including cleanliness and organization, in a welcoming and professional manner.
- Edit and review documents for submission to the Nebraska Department of Health and Human Services (DHHS) and internal record-keeping.
- Maintain accurate records, files, and databases with strict confidentiality.Support scheduling and calendar management for staff and office events.
Minimum Qualifications
- High school diploma or equivalent required
- Minimum of 2 years of admin or office support experience
- Proficient with Google suite, Microsoft Suite and Monday.com
- Excellent verbal and written communication skills.
- Strong multitasking and time management abilities.
- High attention to detail and professionalism.
- Ability to work independently and as part of a team.
- Proficiency in basic computer systems and office software
Preferred Qualifications
- Experience working in a human services or healthcare-related field
- Experience supporting scheduling, or internal operations
- Experience in human services or Family Services environments is a plus.
- Benefits Overview
- (Full-Time Employees)
- Health & Insurance
- Medical insurance (70% employer-paid for employees; 50% for dependents)
- Dental insurance
- Vision insurance
- Short-term disability (100% employer-paid)
- Life insurance (100% employer-paid)
- Time Off & Leave
- Up to 10 days of paid vacation annually
- Up to 7 days (56 hours) of paid sick leave
- 8 paid holidays per year
- 6 weeks of 100% paid maternity leave after one year of Full-time employment
- Retirement
- 401(k) plan with employer contributions beginning after one year of employment
- Core Competencies
- Organization and attention to detail
- Reliability and accountability
- Adaptability and problem-solving
- Professional communication
- Initiative and willingness to support team needs
- Commitment to maintaining a positive and service-oriented environment
- Work Environment and Expectations
- This role operates in a professional office setting and may require occasional flexibility to support operational needs. The Quality Assurance Administrator is expected to maintain confidentiality, demonstrate professionalism in all interactions, and contribute to a collaborative and supportive workplace culture.
About A Blessing of Hope Family Services
Social Services & Human Services53 employeesFounded 2021
Private Nebraska child-welfare provider supporting children and families through reunification, visitation, foster care, and mental-health therapy.
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