Quality Assistant Manager
Skills
About This Role
Description
At Basamh Group, our mission is to grow people and companies by empowering individuals and fostering collaborative relationships to achieve sustainable success.
Backed by over 75 years of experience, we’ve built a strong, consumer-centric ecosystem serving the MEA region.
Our excellence in distribution is driven by Basamh Trading Company (BTC) in retail and Specialized Food Services (SFS) in HORECA.
GoodyCo leads our efforts in marketing and brand building, while Thokoman Foods anchors our manufacturing capabilities.
Guided by our core values of true ownership, passion to grow, transparency and family spirit, we are committed to establishing long-term partnerships with our people and all those we work with.
We aim to strengthen our network, uplift our communities, and build a legacy of homegrown success stories that inspire the leaders of tomorrow.
Job Overview
To Support the implementation of the QSE Management System at the BU level through the verification of compliance versus the legislations, QSE Systems, QSE standards and other applicable requirements (Customers) and the follow up on the proper action plans development and execution against findings, while at the same time building of the necessary competencies to all concerned parties to ensure proper understanding the implementation of risk mitigation controls so that QSE targets are achieved
Role Responsibilities
- **Implement and Develop QSE Policies, Systems, and Frameworks**
- Lead the implementation of QSE policies, manuals, and procedures, ensuring alignment with company objectives, legal requirements, and industry standards.
- Oversee the creation, review, and updating of QSE documentation, acting as the document controller for all QSE-related materials.
- **Lead QSE Training & Awareness Programs**
- Develop, approve, and implement training materials and awareness programs.
- Ensure all employees are well-informed about hazards, risks, and safety practices.
- **Manage QSE Audits & Certifications; Ensure Hazard & Risk Control**
- Plan, coordinate, and execute internal and external audits (ISO 9001, ISO 22000, ISO 45001, etc.), ensuring timely closure of compliance gaps and effective risk mitigation.
- Continuously review training and operational plans to identify, assess, and manage all job- and site-related hazards
- **Monitor Supplier & Operational Performance**
- Build and maintain supplier relationships, evaluating their QSE performance.
- Implement improvement plans based on audit findings and KPI results.
- **Reporting, Compliance Tracking & Continuous Improvement**
- Prepare and communicate QSE reports, including audit results, training records, KPIs, and incident trends, ensuring senior management visibility for timely decision-making.
- Conduct incident investigations, identify root causes, and implement corrective and preventive actions to continuously improve QSE processes.
People Management
- Set clear performance objectives, offer necessary support, and regularly evaluate and provide feedback on direct reports’ performance.
- Actively participate in the identification and recruitment of key talent for the function.
- Provide clear direction, prioritize tasks, delegate responsibilities, and monitor workflow.
- Create opportunities for team members to contribute to improvement, innovation, and knowledge-sharing initiatives.
- Governance and Resilience
- Adhere to all relevant policies, procedures, and processes, ensuring consistent and controlled execution of daily tasks.
- Contribute to identifying opportunities for continuous improvement in processes and practices to enhance operational effectiveness.
- Foster a high-performance work environment and actively promote company values.
Minimum Requirements
- A bachelor’s degree in a relevant field is required.
- 2 – 4 years of relevant experience
- Microsoft Office (Excel, PowerPoint – strong reporting skills)
• Document Control Systems
- Any ERP systems (SAP is a plus)
- Strong personality with the ability to influence stakeholders, enforce compliance, and drive accountability across teams
- Stakeholder management
- Strong attention to detail with a compliance-driven mindset
- Strong analytical thinking and problem-solving skills
- Ability to influence stakeholders and drive behavioral change
- Strong organizational skills
Working Environment
At Basamh Group, we pride ourselves on attracting talented individuals by offering dynamic and rewarding professional opportunities that inspire growth and innovation.
We are deeply committed to fostering a culture of growth by supporting continuous development through hands-on learning, comprehensive online resources, interactive training, and personalized coaching.
Guided by our core value of family spirit, we cultivate an environment where every individual feels valued, supported, and empowered to thrive.
We ensure our people contribute to our collective success while finding fulfillment and pride in being part of the Basamh Group family.
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