Quality and Audit Expert - Metro/Rail Exp (Operations & Maintenance)

Overview

Quality Management

• Develop, implement, and maintain the Quality Management System (QMS) aligned with ISO 9001 and project requirements.
• Ensure compliance with client requirements, regulatory standards, and O&M contractual obligations.
• Establish quality objectives, KPIs, and monitoring frameworks for operations and maintenance activities.
• Review and approve method statements, procedures, and quality plans.

Audit & Compliance

• Plan and conduct internal and external audits across all O&M functions (operations, maintenance, depot, safety, etc.).
• Ensure adherence to international standards (ISO, IRIS if applicable) and local Saudi regulations.
• Manage audit schedules, checklists, findings, and corrective action plans (CAPA).
• Coordinate with third-party auditors, client representatives, and certification bodies.

Documentation & Reporting

• Maintain and control all quality documentation, records, and reports.
• Prepare audit reports, NCRs (Non-Conformance Reports), and quality dashboards.
• Ensure document control systems are in line with project and corporate standards.

Continuous Improvement

• Lead root cause analysis (RCA) for quality issues and implement corrective/preventive measures.
• Drive continuous improvement initiatives across operations and maintenance processes.
• Monitor performance trends and recommend optimization actions.

Stakeholder Management

• Act as the main interface with client quality teams and regulatory authorities.
• Provide quality-related guidance to O&M teams, subcontractors, and suppliers.
• Support management in quality reviews, risk assessments, and compliance strategy.

Training & Awareness

• Conduct training sessions on quality standards, audit processes, and compliance requirements.
• Promote a strong quality culture and awareness across the organization.

Qualifications & Experience

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related field).
• 10 experience in quality management within rail/metro or large infrastructure projects.
• Strong experience in audit management and QMS implementation.
• Experience working in Middle East / KSA projects is highly preferred.

Certifications (Preferred/Required)

• ISO 9001 Lead Auditor (highly preferred).
• IRCA-certified Auditor (preferred).
• Knowledge of ISO 14001 & ISO 45001.
• Rail-specific quality standards knowledge (e.g., IRIS/ISO 22163) is a plus.

Skills & Competencies

• Strong knowledge of rail/metro systems and O&M processes.
• Expertise in quality assurance, auditing, and compliance frameworks.
• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Proficiency in reporting tools and document management systems.
• Ability to work in a multicultural environment.
• Rewards & benefits
• Explore the rewards and benefits that help you thrive – at every stage of your life and your career.

This Includes

• Tax-free salary.
• Life insurance coverage.
• Medical insurance.
• Annual leave balance.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Transportation & housing allowances.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
• Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.

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