QNB3670 - Assistant Manager Security Technologies Services (Qatarization)

About Qnb

Job Summary

Main Responsibilities

• Shareholder & Financial: - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Implements KPI’s and best practices for Security Technologies Services - Act within the limits of the powers delegated to the incumbent. - Support to maintain KPI’s and best practices for AVP – Cyber Security Technologies & Services
• Customer (Internal & External): - Provide 1st level support to key technical security solutions in line with business strategies and objectives of the group - Support operational process, procedures and guidelines, aligned to good practise for service management, problem and incident management, change management and configuration management. - Support end users with installation and troubleshooting of GIS provided and supported security products on their devices. - Review of IT and business requests for change requests to security controls (for example: firewall change reviews) - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory): - Support the design and implementation of the QNB's information security program. - Develop, implement and administer technical security standards, as well as a suite of security services and tools to address and mitigate security risk. - Examine impacts of new technologies on the QNB's overall information security profile. - Establish processes to review implementation of new technologies to ensure security compliance. - Responsible to ensuring that any audit issues or identified regulatory gaps are addressed timely.
• Learning & Knowledge: - Possess an understanding of business processes and controls in all related operational areas. - Must have an expert understanding of information security issues, best practices, and a working knowledge of IT systems. - Create education and training program within the team and advise operating units at all levels on security issues, best practices, and vulnerabilities. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Ensure speedy resolution of unresolved grievances or conflicts within the team members. E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
• Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.

Education And Experience Requirements

• Bachelor’s degree preferably in computer science, computer engineering or related subjects.
• At least 6 years of relevant experience, preferably within a highly rated international bank or large corporate in an information security engineering capacity.
• Professional certification such as CISSP is mandatory
• Security engineering certifications and qualifications in Microsoft operating systems (such as MCSA, MCSE, et al) or Linux (such as RHCP, et al) are mandatory
• Note: you will be required to attach the following:
• Resume/CV
• Copy of Passport or QID
• Copy of Education Certificate
• Copy of Birth Certificate