QC Coordinator

Overview

Our

QC Coordinator

Key Responsibilities and Duties

• Handling client requests for the provision of quality assurance (QA), quality control (QC), engineering, project support, site, and office-based personnel.
• Sourcing candidates to match client requirements and, where applicable, preparing candidates for interviews by providing project/commodity-related information.
• Liaising with clients on the proposal, interview, selection, and placement of candidates.
• Issuing successful candidates with information pertaining to their obligations, responsibilities, and deliverables for the duration of the assignment.
• Liaising with assigned Fulkrum candidates in matters relating to:
• Fulkrum contractual terms and conditions.
• Allocation of task-related documents (ITP, drawings, specifications, client-issued templates, etc.).
• Receiving, screening, and submitting site reports to clients.
• Handling client complaints.
• End of assignment feedback.
• Advising candidates where reports/performance/timekeeping, etc., are not adhered to.
• Providing candidate performance updates upon request to the Coordination Manager.
• Managing Fulkrum/candidate relations by means of 'care calls' during candidate assignments.
• Being commercially aware when negotiating placements with candidates and clients.
• Identifying and driving new business opportunities with existing and potential clients.
• Ensuring that all client SLA's (Service Level Agreements) are adhered to, and Fulkrum KPI's are met.
• Ensure inspection reports and certificates are retrievable and stored securely.
• Participate in internal audits and management review inputs related to inspection outcomes and process improvements.
• Alert management to any conflict-of-interest situations or undue pressures that may compromise impartiality.
• Familiarity with ISO/IEC 17020:2012 and Fulkrum's documented inspection procedures, processes and policies.

Skills and Qualifications

• Extensive knowledge of both onshore and offshore Oil and Gas industry projects.
• Full working knowledge of MS Office programs.
• Proven ability to manage and develop client relationships effectively.
• Demonstrated ability to react positively and efficiently in high-pressure situations.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with quality assurance and quality control processes.

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