QAQC Manager

Overview

• Develop, implement, & maintain robust QA/QC policies, manuals, standard operating procedures (SOPs) and quality management systems (QMS) in alignment with standard frameworks (ISO 9001).
• Develop & deliver quality training programs to ensure that all employees are aware of quality standards & procedures.
• Monitor production processes, manage inspections (raw materials, in-process, finished products), ensure adherence to specifications & ITPs (Inspection & Test Plans) to prevent issues leading to poor product quality.
• Ensure adherence & compliance to industry standards, codes & regulations and project specifications and standards.
• Ensure that customer expectations are not just met but exceeded. Complaints are investigated and resolve quickly; field feedback are turned into actionable improvements with zero recurrence.
• Lead root cause analysis (RCA) for non-conformities & implement effective corrective/preventive actions (CAPA) in coordination with cross-functional teams.
• Drive process enhancements by establishing procedures for testing of products, materials and packaging, reduce defects, minimizing waste (scrap) & rework and optimizing resource utilization to improve overall efficiency.
• Conduct regular audits &inspections to ensure compliance with quality standards & regulations, analyse & report on quality metrics, and audit findings to senior management.
• Prepare quality reports, maintain records (test logs, non-conformances), and ensure data accuracy.