QA/QC Officer – Central Kitchen & Meal Production

Company

Job Summary

Food Safety & Quality Assurance

• Monitor compliance with HACCP, food safety, and hygiene standards.
• Conduct daily kitchen inspections and hygiene audits.
• Verify temperature logs, cooling records, and food safety documentation.
• Ensure cleaning schedules are completed and properly documented.
• Monitor staff compliance with personal hygiene and food handling procedures.
• Conduct routine quality checks on ingredients, preparation processes, and finished meals.
• Investigate quality issues and implement corrective actions.
• Prepare the kitchen for municipality, HACCP, and internal audits.
• Maintain all food safety records and documentation.

Production Coordination & Planning Support

• Prepare and distribute daily production sheets.
• Print and organize recipe cards and production instructions.
• Verify production quantities against daily customer requirements.
• Prepare purchase requisitions and ingredient requirement reports.
• Coordinate with stores and purchasing to ensure ingredients are available before production begins.
• Monitor production progress and report delays, shortages, or operational issues.
• Track production errors, rework, shortages, and quality deviations.
• Maintain production records and daily operational reports.
• Assist management in identifying opportunities to improve kitchen efficiency and reduce production delays.

Kitchen Hygiene & Operational Control

• Conduct daily opening and closing kitchen inspections.
• Ensure kitchen cleanliness standards are maintained at all times.
• Monitor equipment cleanliness and sanitation practices.
• Follow up with department heads on corrective actions.
• Report recurring operational issues and recommend improvements.
• Ensure all non-conformances are documented and resolved promptly.

Mandatory

• HACCP Certification or equivalent food safety qualification.
• Minimum 2 years experience in a catering company, meal plan company, central kitchen, airline catering, hospital catering, or food manufacturing environment.
• Strong understanding of food safety and hygiene standards.
• Experience conducting food safety inspections and audits.
• Good knowledge of Microsoft Excel and Microsoft Office.
• Strong organizational and reporting skills.
• Good written and spoken English.

Preferred

• Experience supporting production planning or kitchen operations.
• Experience preparing production reports and requisitions.
• Knowledge of inventory control and ingredient forecasting.
• ISO 22000 or equivalent food safety management system experience.
• Previous experience in high-volume food production environments.

Skills & Competencies

• Highly organized and detail-oriented.
• Strong follow-up and problem-solving skills.
• Ability to work effectively in a fast-paced production environment.
• Strong communication and coordination skills.
• Ability to identify issues before they affect production.
• Professional, proactive, and accountable.