QA Manager
Role Overview
The QA Manager maintains the efficiency and performance of the quality assurance audit program in accordance with regulatory requirements, including TCCA, FAA, EASA, and UK CAA.
The role leads QA Auditors and Records Management Technicians to provide quality service and achieve short- and long-term objectives.
Key Skills for This Role
Full Job Posting
Role overview
The QA Manager maintains the efficiency and performance of the quality assurance audit program in accordance with regulatory requirements, including TCCA, FAA, EASA, and UK CAA.
The role leads QA Auditors and Records Management Technicians to provide quality service and achieve short- and long-term objectives.
Responsibilities
- Perform scheduled and unscheduled internal audits; write reports and investigations, upload records, and coordinate rectification plans.
- Audit and verify APRISe events and ensure timely actions.
- Follow corrective action plans and verify their effectiveness under the Maintenance Policy Manual quality assurance program.
- Assist inspectors with technical or regulatory issues.
- Lead, coach, assess, recruit, orient, and train team members; ensure systems, policies, and procedures are effective.
- Maintain stakeholder relationships and participate in the Safety Management System by reporting hazards and incidents and promoting safety policy.
Qualifications and requirements
- College diploma and AME M2 Licence.
- Five years of related experience and/or training, or an equivalent combination of education and experience.
- Intermediate MS Office skills, including Word, Excel, and Outlook.
- Understanding of airworthiness and safety regulations, policies, and procedures.
- Supervisory experience in an aircraft maintenance environment.
- Formal Quality Assurance lead auditor credential (IOSA) preferred.
Work environment and schedule
- Office environment, mainly desk work using a computer.
- Flexibility to work multiple shifts.
Benefits
- Annual uniform and safety boot allowance; medical, dental, and vision coverage; and RRSP with company match.
- Paid time off including 11 holidays, professional development and career advancement opportunities, and third-party discounts.
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