QA Analyst

Location and work arrangement

• The role is based in the Vancouver office at least three days per week, with flexibility to work from home for part of the week.

Role overview

Testing and project delivery

• Develop test strategies, plans, scenarios, and cases; review requirements and designs for testability, risks, gaps, and traceability.
• Prepare test data and perform system, integration, regression, and user acceptance support testing.
• Estimate testing effort and contribute to planning, scheduling, resource allocation, and post-project analysis.
• Investigate, document, track, and support defect resolution; retest fixes and verify release readiness.
• Maintain testing evidence and report progress, risks, and issues to project stakeholders.

Collaboration and improvement

• Work with business analysts, developers, project managers, operations teams, and client-facing stakeholders to prepare solutions for deployment.
• Support platform enhancements, process automation, data and file-interface changes, billing improvements, and communication delivery projects.
• Contribute to improvements in QA tools, processes, standards, methodologies, and delivery effectiveness.
• Coordinate testing activities, provide documentation and guidance as needed, and manage competing deadlines and complex issues.

Required qualifications

• 3–5 years of experience in software testing, quality assurance, or a related field.
• Strong knowledge of test design and QA practices; experience with system, integration, regression, and user acceptance testing.
• Ability to interpret requirements, identify test scenarios and risks, and manage defects, documentation, evidence, and regression testing.
• Strong analytical, problem-solving, communication, and attention-to-detail skills; able to work independently and meet deadlines.
• Collaborative, adaptable, results-oriented, and able to learn new systems and processes.
• Bachelor’s degree in IT, Computer Science, Business, or a related field, or equivalent practical experience.

Preferred qualifications

• Experience validating document and statement outputs, including content, data, and formatting.
• Experience with Microsoft Test Manager, TFS, Azure DevOps, or similar tools; exposure to automation testing.
• Familiarity with SQL/database queries, APIs, XML/JSON, file-based interfaces, system integrations, and Agile or Waterfall delivery.
• ISTQB or equivalent testing certification.

Compensation and rewards

• The stated typical base pay range is CAD $60,000–$74,000; the source does not specify a pay period.
• Rewards include flexible work, health and wellbeing benefits, paid time off, and a company contribution to share purchases.