Public Relation Officer (PRO)

Overview

Key Responsibilities

• Manage the relationship between the company and various UAE government organisations and authorities. **Coordinate with departments such as MOHRE, GDRFA, ICP/Immigration, DED, Municipality, and Free Zone authorities (JAFZA, DMCC, TECOM, etc.).** Process employment visas, labour cards, Emirates ID, medical applications, renewals, and cancellations. **Handle trade licence issuance, renewals, amendments, and company registrations.** Prepare, submit, and follow up on visa applications, renewals, cancellations, and labour contracts. **Submit and collect official documents from government offices and typing centres.** Provide timely, efficient services across employment permits, entry visas, medical examinations, immigration, Ministry of Labour, consulates, and business licences. **Act as a key interface with government, ensuring all requirements are met and documentation is in order.** Respond effectively to the needs of businesses, employees, and their families, providing expert advice on visa formalities and government procedures. **Ensure company and client compliance with UAE labour laws and immigration regulations.** Maintain accurate records of all PRO activities, services provided, and employee/company legal documents. **Track document expiry dates and ensure timely renewals.** Build and maintain strong relationships with government entities and external stakeholders. **Stay up to date with ever-changing government rules and regulations, and manage urgent tasks at short notice.** Support HR and Administration with legal, compliance, and employee documentation matters. **Evaluate, prioritise, and complete tasks efficiently and effectively.**

Requirements

• Minimum 3+ years of experience as a PRO in the UAE, ideally within a business setup or corporate services company. **Fluency in Arabic and English (written and spoken) — mandatory.** Strong knowledge of UAE labour law, visa procedures, and immigration regulations. **Proven ability to operate UAE government portals independently (Tasheel, Amer, GDRFA e-channels, MOHRE, ICP, DubaiNow, and Free Zone portals).** Awareness of Emiratisation/Nafis requirements and current MOHRE compliance obligations. **Working knowledge of MS Office (Excel, Word, Outlook) for maintaining renewal trackers, logs, and reporting.** Familiarity with the differences between Mainland and Free Zone procedures. **High attention to detail — able to ensure applications and submissions are error-free first time.** Strong client-service manner, with the ability to advise and reassure external clients professionally. **Excellent communication, organisational, negotiation, and problem-solving skills.** Ability to handle confidential documents with discretion and integrity. **Ability to work independently, manage competing priorities, and meet strict deadlines under pressure.** Willingness to travel across Dubai (and other emirates as needed) for government visits. **Valid UAE driving licence (preferred); own vehicle an advantage.**
• Pay: AED3,000.00 - AED7,000.00 per month

Application Question(s)

• Which government portals have you used independently?

Experience

• Public relations officer in Dubai : 3 years (Required)

Language

• Arabic (Required)
• English (Preferred)

License/Certification

• UAE driving license (Preferred)