PUBLIC INFORMATION ASSOCIATE

TRANSFER OPPORTUNITY ANNOUNCEMENT JOB TRCD1607A This transfer opportunity is open to permanent County of Los Angeles employees who have passed their initial probationary period and currently hold the payroll title of: Public Information Associate GENERAL INFORMATION: The Child Support Services Department (CSSD) is the largest locally operated child support agency in the United States. We manage over 225,000 child support cases. We establish, modify, and enforce child support obligations, and determine paternity for children born out-of wedlock. We are dedicated to enhance the well-being of children and promote the self­ sufficiency of families. Our mission is "Connecting with parents and caregivers to provide child support services." We are seeking well-qualified and highly motivated individuals to fill two Public Information Associate vacancies within our department. VACANCY INFORMATION: These transfer opportunities are located at 5770 South Eastern Avenue in the City of Commerce.

TRCD1607A

This transfer opportunity is open to permanent County of Los Angeles employees who have passed their initial probationary period and currently hold the payroll title of:

Public Information Associate

GENERAL INFORMATION: The Child Support Services Department (CSSD) is the largest locally operated child support agency in the United States. We manage over 225,000 child support cases. We establish, modify, and enforce child support obligations, and determine paternity for children born out-of wedlock. We are dedicated to enhance the well-being of children and promote the self­ sufficiency of families.

Our mission is "Connecting with parents and caregivers to provide child support services."

We are seeking well-qualified and highly motivated individuals to fill two Public Information Associate vacancies within our department.

These transfer opportunities are located at 5770 South Eastern Avenue in the City of Commerce.

Craft compelling digital media and social content that tells our department's story across web and social platforms. You'll be the creative voice shaping how the public sees us. Develop and grow relationships with media outlets, from major news to hyperlocal and ethnic press, putting you at the center of LA County's diverse media landscape. Coordinate and drive special projects, events, and programs that connect directly with the community, using your insight into local and department priorities to make an impact. Explore emerging media trends and platforms and help pioneer new ways to reach and engage the community. Your research shapes our next big move. Build genuine relationships with media, community groups, and department leadership as a trusted go-to source for public information. Manage media requests under the California Public Records Act, working alongside County Counsel and department leadership. This is a chance to develop real expertise in public records law and government transparency. Dig into data and trends to help shape smart, effective communications recommendations that management relies on. Help design and deliver internal communications that keep staff informed, engaged, and in the loop. Draft press releases, web content, and social posts that may be featured in high-visibility communications. Your words could make headlines. Serve as the key liaison between the department and media representatives, building trust and credibility with every interaction. Monitor media channels and emerging issues, keeping leadership a step ahead with timely, relevant insights. Help evaluate the impact of communication strategies and refine what works best. Help maintain and elevate the department's website as a go-to resource for the public. Support emergency and crisis communications, a chance to develop high-stakes, high-impact skills that matter.

Craft compelling digital media and social content that tells our department's story across web and social platforms. You'll be the creative voice shaping how the public sees us.

Develop and grow relationships with media outlets, from major news to hyperlocal and ethnic press, putting you at the center of LA County's diverse media landscape.

Coordinate and drive special projects, events, and programs that connect directly with the community, using your insight into local and department priorities to make an impact.

Explore emerging media trends and platforms and help pioneer new ways to reach and engage the community. Your research shapes our next big move.

Build genuine relationships with media, community groups, and department leadership as a trusted go-to source for public information.

Manage media requests under the California Public Records Act, working alongside County Counsel and department leadership. This is a chance to develop real expertise in public records law and government transparency.

Dig into data and trends to help shape smart, effective communications recommendations that management relies on.

Help design and deliver internal communications that keep staff informed, engaged, and in the loop.

Draft press releases, web content, and social posts that may be featured in high-visibility communications. Your words could make headlines.

Serve as the key liaison between the department and media representatives, building trust and credibility with every interaction.

Monitor media channels and emerging issues, keeping leadership a step ahead with timely, relevant insights.

Help evaluate the impact of communication strategies and refine what works best.

Help maintain and elevate the department's website as a go-to resource for the public.

Support emergency and crisis communications, a chance to develop high-stakes, high-impact skills that matter.

Employees and Contractors that have access to IRS Federal Tax Information (FTI) are subject to routine background investigations, including Live Scans, FBI Fingerprinting, and check of local law enforcement agencies.

2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping or squatting. Considerable ambulation may be involved.

Hybrid work schedule. Telecommuting is an option that management may choose to make available to qualified employees and is offered up to 50% of the work schedule.

Note : Prime Variance Reports (PVRs) are no longer requested or accepted as part of a candidate's file. SUBMITTING LETTER OF INTEREST: Permanent County of Los Angeles employees who have passed their initial probationary period and currently hold the payroll title of Public Information Associate are invited to email the documents below to Recruitment, Classification, and Compensation Section at [email protected] . A letter of interest Resume detailing relevant experience Their last two (2) performance evaluations. In the subject line please include : " TRCD1607A , Public Information Associate " All documents submitted will be evaluated and only the most qualified candidates will be scheduled for a selection interview.

Note : Prime Variance Reports (PVRs) are no longer requested or accepted as part of a candidate's file.

SUBMITTING LETTER OF INTEREST:

Permanent County of Los Angeles employees who have passed their initial probationary period and currently hold the payroll title of Public Information Associate are invited to email the documents below to Recruitment, Classification, and Compensation Section at [email protected] .

A letter of interest

Resume detailing relevant experience

Their last two (2) performance evaluations.

In the subject line please include : " TRCD1607A , Public Information Associate "

All documents submitted will be evaluated and only the most qualified candidates will be scheduled for a selection interview.

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting. Equal Employment Opportunity/Non-Discrimination Statement: The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/ .

Testing Accommodations for Applicants: The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/ .

Fair Chance: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov .

Veteran’s Credit: Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions. For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf

Revised September 2025