Public Area Attendant

Overview

• Maintain cleanliness and presentation of all public areas including reception rooms, sitting rooms, corridors, lobbies, guest washrooms and other communal spaces to household standards.
• Perform routine cleaning tasks such as dusting, polishing, vacuuming, sweeping, mopping and glass cleaning; ensure surfaces, fixtures and fittings are spotless and well presented.
• Clean and sanitise guest and public washrooms, replenish toiletries, paper products and hand care supplies; check and maintain hygiene standards throughout the day.
• Prepare rooms and areas for family use and for hosting, including arranging furniture, freshening soft furnishings, placing decorative items and ensuring appropriate lighting and ambience.
• Monitor and replenish consumables and presentation items (tissues, candles, flowers, refreshments) in public areas; report stock levels and request replenishment when required.
• Assist with set-up, turn-down and clearing for household events, dinners and small receptions; work closely with other household staff to deliver a seamless guest experience.
• Perform minor maintenance checks and report any damage, safety hazards or repairs required in public areas; liaise with maintenance or external contractors as directed.
• Maintain cleaning equipment and supplies in a clean, organised and secure manner; follow correct storage and safe handling procedures for cleaning chemicals.
• Follow household protocols for confidentiality, discretion and interaction with family members, guests and staff; present a professional, courteous and helpful manner at all times.
• Complete routine checks and logs as required, including cleaning schedules, room preparation notes and handover communications with shift colleagues.
• Undertake additional reasonable duties as required by the household to support day-to-day operations and the elevated presentation of the residence.