PT Customer Service Representatives - Back of House

Are you passionate about helping people and keeping operations running smoothly behind the scenes? Watermelon Swim is seeking a Back-of-House Customer Service Representatives to join our melon-tastic team in our Riverview and Wesley Chapel locations. We’re looking for individuals who are detail-oriented, client-focused, and motivated to support our mission of safety and community.

Provide exceptional customer support through phone, email, and internal systems.

Assist clients with scheduling, account questions, and general inquiries.

Collaborate with the team to ensure accurate information flow and a seamless client experience.

Support Front Desk team as needed.

Organized, dependable, and friendly individuals with a service-oriented mindset.

Previous customer service or administrative experience (behind-the-scenes support preferred).

Strong written and verbal communication skills.

Comfort working with multi-line phone systems, databases, and Microsoft Office (Outlook, Word).

Ability to manage multiple tasks in a fast-paced environment while staying calm and professional.

Must be at least 18 years old.

Consistent part-time schedule.

Opportunities for professional development and growth.

A positive, supportive, and fun work environment.

Make an Impact: Play a vital role in supporting our mission to grow a community of safer, more confident swimmers.