PSCC Dispatcher

Preferred Qualifications

• One (1) year or more of public safety dispatch, emergency communications center, 911 call center, military dispatch, security dispatch, or related experience.
• Experience operating CAD, alarm monitoring, radio communications, CCTV systems, or emergency notification platforms.
• Experience working in a law enforcement, fire service, emergency management, military, government, or security environment.
• Knowledge, Skills and Abilities:
• Knowledge of public safety communications principles, dispatch procedures, and emergency response protocols.
• Familiarity with Computer-Aided Dispatch (CAD), radio communications systems, security monitoring technologies, and emergency notification systems.
• Understanding of incident command principles and emergency management procedures.
• Knowledge of records management and documentation requirements.
• Ability to remain calm, focused, and decisive during emergencies and high-stress situations.
• Ability to multitask efficiently while managing multiple incidents, communications channels, and system alerts simultaneously.
• Strong problem-solving and decision-making skills.
• Ability to assess information quickly and prioritize responses appropriately.
• Excellent attention to detail and accuracy.