Provider Relations Specialist – CCE & Network Support

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Job Description:

GDIT's Federal Health Division is hiring a Provider Relations Specialist to support the World Trade Center Health Program (WTCHP).

This position is a Provider Relations role with a dedicated CCE and network-support emphasis. The specialist owns the CCE/provider relationship, intake, coordination, communication, and follow-through.

The Provider Relations Specialist – CCE & Network Support serves as a key liaison between the World Trade Center Health Program (WTCHP), Clinical Centers of Excellence (CCEs), healthcare delivery organizations (HDOs), and participating practitioners within the New York Metropolitan Area network.

This position supports the unique operational needs of the CCEs by helping ensure that providers required to support WTCHP members are appropriately identified, affiliated, onboarded, and supported. The Specialist works closely with CCE contacts to address provider access needs, facilitate provider nominations and network participation, resolve provider-related operational issues, and maintain strong communication between the CCEs and Provider Services.

The role requires a strong provider-service orientation and the ability to translate CCE needs into actionable Provider Services activities while coordinating across Provider Data, Credentialing, Contracting/Recruitment, Claims, and other operational teams.

Bachelor's degree preferred or equivalent combination of education and relevant professional experience.

Three (3) or more years of experience in provider relations, provider services, healthcare operations, health plan operations, network management, or a related healthcare environment.\Experience working directly with provider organizations, hospitals, medical groups, clinical practices, or healthcare program stakeholders strongly preferred.

Working knowledge of provider enrollment, credentialing, provider data, contracting/participation, claims, and provider lifecycle processes.

Strong relationship-management, communication, presentation, problem-solving, and follow-through skills.

Demonstrated ability to coordinate issues across multiple operational departments while maintaining ownership of the stakeholder experience.

Ability to manage multiple priorities, track open items through resolution, and communicate effectively with internal and external stakeholders.

Proficiency with Microsoft Office applications and experience with workflow, CRM, ticketing, or provider management systems preferred.

GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

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