Protocol Officer

Overview

• We are looking for a professional, well-presented, and highly organized **Protocol Officer** to manage guest welcoming, client reception, VIP handling, and official visitor coordination.
• This role is focused on **protocol, hospitality, guest experience, and client-facing representation**, ensuring all visitors and VIP guests are received with professionalism, respect, and high service standards.
• ***Key Responsibilities:***
• Welcome and receive VIP guests, clients, partners, and official visitors.
• Represent the company in a professional, respectful, and elegant manner.
• Handle VIP guests and ensure they receive a smooth and premium experience.
• Greet clients and visitors warmly and guide them appropriately.
• Coordinate guest reception arrangements before and during visits.
• Prepare the welcoming experience, including refreshments, seating, meeting room readiness, and guest comfort.
• Ensure guests are escorted and attended to during their visit.
• Coordinate with internal teams to ensure guests and clients are received properly.
• Support company protocol during meetings, official visits, exhibitions, events, and ceremonies.
• Maintain high standards of hospitality, etiquette, and confidentiality.
• Ensure all guest-facing areas are presentable and aligned with company standards.
• Handle guest and client communication professionally when required.
• ***Requirements:***
• Arabic speaker with strong English communication skills.
• Female candidates are preferred for this position.
• Previous experience in protocol, VIP guest relations, client relations, hospitality, reception, or events is preferred.
• Professional appearance and excellent communication skills.
• Strong interpersonal skills and ability to deal with VIP guests and senior-level clients.
• Polite, confident, calm, proactive, and detail-oriented.
• Ability to maintain confidentiality and professionalism at all times.
• Good understanding of UAE business culture, etiquette, and hospitality standards.
• UAE experience is an advantage.