Property Officer

Role overview

Responsibilities

• Coordinate daily operations and administration for assigned properties; conduct regular inspections of buildings, common areas, and facilities.
• Coordinate maintenance, repairs, cleaning, security, and other services; respond professionally to tenant enquiries, complaints, requests, and service issues.
• Liaise with tenants, owners, contractors, suppliers, and service providers; monitor contractors and check work against agreed requirements.
• Maintain property records, tenancy documents, inspection reports, and maintenance schedules; assist with lease documents, renewals, handovers, and move-in and move-out procedures.
• Monitor rental payments, service charges, utility accounts, and other property expenses where required; support budgets, expense tracking, and cost control.
• Help ensure safety and building-regulation compliance; coordinate preventive maintenance, improvement projects, vendor work, and facility upgrades.
• Prepare operational reports and updates; identify issues and recommend practical improvements to efficiency and service quality.

Requirements

• A diploma or bachelor's degree in Property Management, Real Estate, Business Administration, Facilities Management, or a related field is an advantage.
• Relevant experience in property administration, facilities management, building operations, or customer service is preferred.
• Good understanding of property maintenance, tenancy procedures, and building operations.
• Strong communication, coordination, interpersonal, organizational, and attention-to-detail skills.
• Ability to manage tenant requests, coordinate contractors, resolve operational issues, work independently, and coordinate with teams and service providers.
• Basic knowledge of property documentation, rental administration, and maintenance records; proficiency in Microsoft Office and general administrative systems.
• Professional attitude, integrity, and a strong sense of responsibility.

Preferred qualifications

• Experience with residential, commercial, retail, or industrial properties; property management software; maintenance tracking; building safety and inspections; facilities maintenance; vendor coordination; service contracts; or property improvement works is preferred.
• Strong customer service and ability to maintain positive relationships with tenants and property owners are preferred.

Workplace

• The role involves regular inspections and coordination of property and facilities work.