Property Management Administrator
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Key skills for this role
About the Role
* Provide prompt and professional support to tenants with queries related to maintenance, parking, contracts, cheques, and other property services * Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication * Follow up on Ejari issuance, DEWA connections, and chiller connections * Coordinate with contractors and suppliers on behalf of the Property Manager * Generate Rental Index resu
Key Skills for This Role
Full Job Posting
Overview
- Provide prompt and professional support to tenants with queries related to maintenance, parking, contracts, cheques, and other property services
- Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication
- Follow up on Ejari issuance, DEWA connections, and chiller connections
- Coordinate with contractors and suppliers on behalf of the Property Manager
- Generate Rental Index results and draft renewal notices within 100 days of lease expiry, completing the full renewal process within 30 days of expiry
- Assist in the preparation and review of lease agreements and all relevant documentation
- Maintain accurate records of property details, tenant information, lease agreements, and renewals across all trackers
- Enter new properties into the CRM and reconcile CRM data with contract details, master sheets, and payment records
- Receive, record, and track maintenance requests and ensure timely follow-up
- Prepare checklists for property inspections, move-ins, and move-outs to ensure compliance with company standards
- Prepare weekly reports on the property portfolio for the Property Manager
- Assist the Property Manager with any additional administrative tasks required for smooth property operations
Requirements
- Experience in an administrative role, ideally within property management or real estate
- Proficiency in Microsoft Office applications (Excel, Word, Outlook) and database management
- Strong organisational skills and attention to detail
- Familiarity with property management software, preferably Yardi
- Previous experience handling tenant enquiries and property documentation
Benefits
- Clear opportunities for career growth and advancement within the organisation
- A dynamic and collaborative work environment with a team dedicated to managing and optimising Dubai's real estate market
- Fast-paced, innovation-led environment with access to proprietary technology, a 40+ person in-house marketing team, and the Forbes Global Properties network
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