Project Support Executive

General description

Bid and project coordination

• Log bid enquiries accurately in the CRM and prepare commercial offers using templates and the Tender/Authority Matrix.
• Generate commercial offers through the RM system when required.
• Maintain project files, coordinate customer support, and manage documentation for simultaneous live and completed projects.
• Compile commercial and technical proposals, pre-qualification documentation, method statements, and construction drawings.
• Convert successful opportunities from CRM to the RM database and keep bid data accurate.
• Update stakeholders on bid progress, issues, and potential delays.
• Distribute project correspondence and maintain records of incoming and outgoing correspondence, quotations, contracts, method statements, designs, payment applications, and invoices.

Reporting and stakeholder support

• Prepare data reports, dashboards, meeting minutes, and reports for progress reviews and management decision-making.
• Generate CRM bid reports on opportunity source, type, status, success and failure rates, and categorization.
• Produce weekly bid status and sales pipeline reports, monthly invoice summaries, consolidated sales forecasts, and ad hoc reports.
• Work with project stakeholders to address risks related to contracts, documentation, and execution; help resolve problems and opportunities.
• Assist company personnel as requested and support on-the-job training and internal training on CRM processes and procedures.

Qualifications and skills

• Bachelor’s degree in Business Administration, Science, Engineering, or equivalent from an internationally recognized university.
• A degree or knowledge in Project Management or Operations is an asset; certification in relevant business or project management tools/applications is an advantage.
• At least 4 years of experience in a related role within a similar industry.
• Working knowledge of Microsoft Office applications and business operations tools; good computer proficiency and timely, accurate reporting ability.
• Basic multitasking, organization, analysis, and problem-solving skills; ability to work independently, under pressure, and flexibly to meet deadlines.
• Ability to work in a team across internal and external stakeholders, adapt to changing priorities, and communicate effectively in spoken and written English, including presentations.

Travel

• Travel is minimal or as required by project needs.

QHSE