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successfactors

Project Program Management Advisor

NTT DATA Services
Bengaluru, IND
Senior · 8+ years experience
Onsite
Discovered 2 days ago
jiraservicenowsharepoint

Full Job Posting

Basic Qualifications

  • Minimum of 8 years of experience managing multiple IT or healthcare-related projects across the full project lifecycle, including intake, estimation, planning, execution, testing, release, go-live, and post-production support. Minimum 8 years of strong project management experience with the ability to manage scope, timeline, budget, risks, dependencies, and resource allocation. Good hands on, at least 5 years of experience working with cross-functional business, technical, BPO, customer, release management, and production support teams. Ability to facilitate business and technical requirements review meetings and solution design discussions. Experience supporting estimation processes, including gathering inputs, validating assumptions, coordinating approvals, and preparing customer-facing estimation documentation. Experience with release planning, sprint planning, and coordinating project delivery within defined release cycles. Working knowledge of UAT, regression testing, system testing, defect management, and production readiness activities. Strong experience preparing project status reports, dashboards, and leadership-level communications. Demonstrated ability to manage team capacity, allotted hours, resource planning, and budget tracking. Strong communication, facilitation, stakeholder management, and escalation skills. Ability to work effectively with offshore and onshore teams across different time zones. Proficiency with Microsoft Word, PowerPoint, Excel, project tracking tools, and collaboration platforms. Ability to operate independently, manage competing priorities, and drive accountability across multiple workstreams. Prior experience managing offshore delivery teams and coordinating with client-facing/onshore project managers.

Nice to Have

  • Familiarity with NTT DATA delivery processes, intake governance, estimation process, release management, and production support handover procedures. Healthcare domain experience, especially in payer operations, claims, enrollment, provider, member, care management, or compliance-related projects. Experience working with Agile, Scrum, hybrid, or waterfall delivery models. Experience using tools such as Jira, ServiceNow, SharePoint. Understanding of application development, systems integration, data/reporting projects, or production support operations. PMP, CSM, SAFe, or other project management/agile certification

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