Project Manager
Role Overview
Manage delivery of rebate, promotion, and sweepstakes programs for existing accounts from sales handoff through launch, reporting, and wrap.
Work with clients, internal teams, and distributed development teams as liaison among Clients, Sales, Engineering, Creative, and Legal.
Own scope, timelines, budget, risk, and communication across programs; report to the Team Lead, Project Management.
The PM team works across North America, Europe, and India.
Key Skills for This Role
Full Job Posting
About Snipp
Snipp Interactive provides promotions and loyalty technology, including receipt-based promotions, consumer rebates, and enterprise loyalty solutions.
Opportunity
Manage delivery of rebate, promotion, and sweepstakes programs for existing accounts from sales handoff through launch, reporting, and wrap.
Work with clients, internal teams, and distributed development teams as liaison among Clients, Sales, Engineering, Creative, and Legal.
Own scope, timelines, budget, risk, and communication across programs; report to the Team Lead, Project Management.
The PM team works across North America, Europe, and India.
What you'll do
- Own intake and scoping from sales handoff; translate signed contracts into requirements, milestones, owners, and delivery plans.
- Configure and validate program setup, mechanics, receipt rules, offer and reward logic, and reporting on the Snipp platform.
- Manage official rules, prize structures and fulfillment, privacy and data handling, and client legal review.
- Own QA and UAT; test in staging and production, run client UAT, and log and follow up on defects.
- Surface schedule, dependency, and client risks early and develop mitigations with cost and effort estimates.
- Assess change requests, quantify impact, and secure written client approval before work starts.
- Manage concurrent programs and deadlines; communicate priorities to clients and developers across time zones.
- Escalate and help resolve participant-facing tier-1 support issues.
- Coordinate reward fulfillment, prize vendors, and agency partners; maintain accurate client and internal program reporting.
What we're looking for
- Bachelor's degree or equivalent experience in project management, digital/marketing operations, marketing technology, or a client-facing agency role.
- 3–5 years of project or program management experience, including at least 2 years running client-facing programs in promotions, loyalty, shopper marketing, marketing technology, or a digital agency.
- Direct experience working alongside developers.
- Excellent client service and diplomatic written and verbal communication skills for enterprise brand and agency stakeholders.
- Understand the full lifecycle from intake and requirements through QA, launch, and reporting; be able to scope requirements and configure platform features.
- Comfort with technical concepts and ability to translate technical complexity into client-friendly language.
- Proficiency with Microsoft Office (Excel, Word, Outlook, Teams) and Zoho CRM and Zoho Projects, or comparable CRM and project management tools.
- Strong Excel/spreadsheet skills; modern PM tooling is a plus. Adobe Creative Suite familiarity is a plus for reviewing creative assets.
- Able to juggle concurrent quick-turn projects with shifting priorities and work flexibly across time zones, including occasional early calls.
- Exposure to promotions and sweepstakes compliance is a strong plus; PMP, CAPM, PRINCE2, or CSM is a plus, not a requirement.
Location and schedule
- The role is ideally based in Vancouver, BC; the company is distributed nationally and internationally, and most communication occurs electronically.
- Core hours are 8:00 a.m.–4:00 p.m. PT, with occasional early or late calls to overlap with Europe and India.
Compensation
- Typical hiring range is CAD 65,000–CAD 95,000 annually; base pay depends on role-related skills, knowledge, and experience.
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