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Project Manager / Scrum Master

Techila Global Services
Karnataka, IND
Full-time
Hybrid
Discovered 1 months ago
Project and program managementScrumAgile deliverySalesforce project deliverySales CloudService Cloud

Full Job Posting

About the role

Lead enterprise-scale initiatives involving Salesforce, AI, and Agentic AI for a team delivering client transformations.

The posting lists a hybrid Bangalore location, full-time employment, one opening, and an application deadline of October 15, 2026.

Key responsibilities

  • Lead end-to-end project delivery across AI, Agentic AI, and Salesforce initiatives.
  • Manage scope, timelines, risks, dependencies, budgets, and stakeholder expectations.
  • Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Coordinate business stakeholders, product owners, architects, Salesforce teams, data teams, and AI specialists.
  • Coordinate delivery of copilots, autonomous workflows, intelligent agents, RAG implementations, and GenAI use cases.
  • Ensure AI capabilities integrate successfully with Salesforce ecosystems.
  • Track project health with KPIs, dashboards, status reports, and governance reviews.
  • Mitigate delivery risks and uphold quality standards and Agile best practices.
  • Support change management, user adoption, and business readiness.

Experience and qualifications

  • 6+ years of IT delivery experience, including significant Project Manager and/or Scrum Master experience.
  • Hands-on Salesforce project delivery experience is mandatory.
  • Experience with one or more Salesforce platforms, products, integrations, or custom development.
  • Experience coordinating Salesforce delivery teams, architects, business analysts, and stakeholders.
  • Understanding of Salesforce release management, environments, deployments, and governance.
  • Experience managing or coordinating AI/GenAI initiatives; exposure to Agentic AI, copilots, prompt engineering, RAG, intelligent automation, or autonomous workflows.
  • Strong Agile/Scrum experience and familiarity with Scrum, Kanban, SAFe, or hybrid delivery.
  • Experience leading enterprise programs from initiation through deployment and managing multiple workstreams or distributed teams.
  • CSM, PSM, PMP, SAFe, Salesforce, and AI/GenAI certifications are preferred.
  • Immediate joiners to a maximum notice period of 30 days.

Key skills and tools

  • Project and program management, Agile delivery, Scrum leadership, Salesforce ecosystem delivery, AI and Agentic AI coordination, stakeholder management, risk and dependency management, and change management.
  • Jira, Azure DevOps, Confluence, or similar tools are listed as examples.

Location and availability

  • Location: Bangalore. The posting also describes the work arrangement as hybrid.

Application details

  • One position; apply by October 15, 2026.

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