Project Manager – Microsoft 365 Solutions & Automation

Position Summary

Project Management Responsibilities

• Lead and manage end-to-end projects including project initiation, planning, execution, monitoring, controlling, and closure
• Develop detailed project plans, timelines, milestones, deliverables, and implementation roadmaps
• Coordinate with cross-functional teams, stakeholders, department heads, and external vendors globally
• Monitor project progress and ensure timely completion within approved scope, timeline, and budget
• Conduct regular project meetings, status reviews, and progress reporting to management
• Identify project risks, dependencies, bottlenecks, and mitigation strategies
• Ensure proper project documentation, governance, compliance, and change management processes
• Prepare weekly, monthly, and executive-level project reports and dashboards
• Manage multiple concurrent projects in a fast-paced remote working environment
• Ensure smooth communication and collaboration among remote global teams
• Drive continuous improvement initiatives and process optimization projects
• Ensure successful user adoption and operational implementation of developed solutions

Microsoft 365 & Automation Responsibilities

• Design, develop, and implement automated business workflows using Microsoft Power Automate
• Build custom business applications and process solutions using Microsoft Power Apps
• Develop automated approval systems, notifications, task management flows, and operational workflows
• Integrate Microsoft 365 applications with internal and external systems to streamline business operations
• Manage and optimize SharePoint sites, document libraries, permissions, and collaboration structures
• Configure and enhance Microsoft Teams collaboration environments for operational efficiency
• Utilize Microsoft Planner for project tracking, task allocation, workflow visibility, and productivity management
• Create dashboards, forms, reports, and automation solutions to improve operational effectiveness
• Analyze existing business processes and identify automation opportunities
• Implement workflow standardization and digital transformation initiatives across departments
• Ensure data integrity, security, compliance, and governance within Microsoft 365 solutions
• Provide technical guidance, troubleshooting, training, and support to end users
• Coordinate with IT, HR, Operations, Finance, and management teams to understand business requirements and translate them into technical solutions

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Project Management, or related field
• Project Management certifications such as PMP, PRINCE2, Agile, Scrum, or equivalent will be preferred
• Microsoft certifications related to Microsoft 365, Power Platform, or SharePoint will be considered an added advantage

Required Experience

• Minimum 5–8 years of relevant professional experience in Project Management and Microsoft 365 solutions
• Proven hands-on experience with Microsoft Power Automate and Power Apps is mandatory
• Strong experience with Microsoft Teams, SharePoint, Planner, Forms, Outlook, and other Microsoft 365 applications
• Demonstrated experience in workflow automation, business process optimization, and system integration projects
• Experience managing enterprise-level projects within remote and global working environments
• Proven track record of delivering projects successfully from initiation to completion
• Experience in stakeholder management, reporting, project governance, and team coordination
• Experience working with cross-functional and multicultural teams globally

Technical Skills

• Advanced knowledge of Microsoft 365 ecosystem
• Expertise in Power Automate workflow creation and automation development
• Strong experience in Power Apps application development
• SharePoint administration and collaboration management
• Microsoft Teams configuration and collaboration tools management
• Knowledge of API integrations and third-party system connectivity
• Understanding of project management methodologies including Agile and Waterfall
• Strong reporting and dashboard preparation skills
• Proficiency in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook
• Knowledge of process mapping and workflow optimization techniques

Soft Skills & Competencies

• Excellent project management and organizational skills
• Strong analytical and problem-solving capabilities
• Excellent communication and presentation skills
• Strong leadership and stakeholder management abilities
• Ability to work independently in a remote global environment
• Strong time management and multitasking capabilities
• Detail-oriented with high accountability and ownership mindset
• Ability to handle pressure and manage multiple priorities effectively
• Strong collaboration and team coordination skills
• Strategic thinking and continuous improvement mindset

Key Performance Indicators (KPIs)

• Successful project delivery within timelines and budgets
• Workflow automation efficiency and operational improvements
• Reduction in manual processes and operational delays
• User adoption and satisfaction levels
• Process optimization and productivity enhancement
• Quality and accuracy of reporting and project documentation
• Stakeholder satisfaction and communication effectiveness
• System uptime, workflow reliability, and process effectiveness

Additional Requirements

• Availability to coordinate with international teams across multiple time zones
• Strong understanding of remote workforce collaboration and management practices
• Ability to maintain confidentiality and handle sensitive organizational information
• Self-motivated, proactive, and capable of driving initiatives independently