Project Manager – CRM Transformation Work Package

Job description

Allocation

• Approximately 1.5 days/week, plus limited workshop support
• Total: Approximately 27 ongoing days + 1.5 workshop support days
• We are looking for an experienced Project Manager / Delivery Manager to coordinate a specialist consulting work package within a global pharmaceutical CRM transformation. The role will own delivery planning, communication, reporting, resource coordination, and financial control, enabling senior specialists to focus on design quality and business decisions.

Key Responsibilities

• Own the work package delivery plan, resource calendar, milestones, dependencies, and governance.
• Coordinate consulting, client, technology, and supplier teams across markets and time zones.
• Prepare weekly status updates, financial forecasts, risks, actions, issues, dependencies, and decisions.
• Manage resource planning, time approvals, budget tracking, forecast-to-complete, and scope/change control.
• Track deliverable acceptance, staffing continuity, knowledge transfer, and transition readiness.
• Coordinate workshops, capture actions and decisions, and follow through on dependencies.
• Escalate anticipated timeline, resource, or budget impacts and raise change requests where required.

Requirements

• 5+ years of experience in project or delivery management, including 2+ years in pharmaceutical or life sciences digital programs.
• Experience independently managing a client-facing work package.
• Experience participating in at least one multi-market Veeva CRM program, with understanding of Salesforce-based Veeva CRM and Vault CRM transition dependencies.
• Proven experience with T&M budgets, resource planning, time approvals, forecasting, and scope/change control.
• Experience coordinating client, consulting, and supplier teams across time zones.
• Strong experience with project governance, reporting, RAID management, and controlled documentation.
• Strong written and verbal English communication skills.

Desirable Experience and Skills

• 6–9+ years of relevant project or delivery management experience.
• Experience coordinating commercial and medical workstreams and global template/local-market delivery models.
• PMP, PRINCE2, or comparable qualification.
• Agile familiarity and experience with Excel, MS Project, Smartsheet, or Jira.
• German or French and consulting supplier-management experience are desirable.

Responsibilities and Deliverables

• Maintain the delivery plan, resource calendar, and project repository.
• Produce weekly status and financial reports.
• Maintain risk, dependency, decision, and change logs.
• Track deliverable acceptance, budget, resource utilization, and transition readiness.
• Support workshop logistics and action tracking.
• The role manages the assigned work package and does not replace specialist domain expertise or overall program leadership.